Sr. Business Process Consultant - PRN

Overview

Central Health’s Infrastructure Division is seeking a Sr. Business Process Consultant (PRN) to evaluate, streamline,and optimize internal systems and processes that support strategic execution. This role will analyze current toolsand workflows, recommend improvements, and build a framework for consistent project delivery and strategicalignment across Infrastructure initiatives.The ideal candidate brings a systems-thinking mindset, experience with business process improvement, and apractical understanding of collaboration tools and project management frameworks.

Responsibilities

A. Data Collection & Analysis• Review existing systems, tools, workflows, and practices across the Infrastructure Division.• Conduct stakeholder interviews and process mapping to assess the current state.• Identify inefficiencies, gaps, or misalignments and deliver actionable recommendations to enhance internalcoordination and execution.B. Tool Evaluation & Integration• Evaluate current platforms (e.g., ServiceNow, Asana, Microsoft Suite) for functionality, overlap, and usabilityunder the guidance of Central Health Joint Technology.• Recommend a coherent, scalable tool strategy, including options for integration, migration, or toolconsolidation.• Support design of workflows and data structures to improve cross-platform functionality.C. Project Management Standardization• Develop standardized project management processes, tools, and templates to support consistent projectexecution across teams.• Establish documentation and training materials to support long-term adoption.• Define roles, responsibilities, and reporting structures within the Infrastructure Division’s project lifecycle.D. Business Alignment Framework• Design a framework for aligning Infrastructure activities with Central Health’s enterprise strategy.• Define regular communication cadences, performance tracking tools (e.g., OKRs), and meeting structures thatfoster alignment and accountability.• Deliver dashboards, templates, or process maps that promote transparency and informed decision-making.

Qualifications

Bachelor's Degree (higher degree accepted) in Business Administration, Health Administration, Public Administration, Information Systems, or related field. Required10+ years in business process improvement, operational consulting, or project management. Required