Client Technology Advisor

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Client Technology Advisor Summary:

RSM US is a leading accounting, tax and consulting firm focused on delivering outstanding business and technology consulting services to small and medium sized businesses. We currently have over 1000 technology consultants delivering solutions to customers in the US and overseas.

We provide managed IT services to over 400 clients across the United States and were recently named a Top 20 Managed Service Provider as ranked by MSPmentor’s 2015 survey.

We are looking for an experienced IT professional to join the RSM Technology Consulting practice as a Client Technology Advisor (CTA).

The CTA is one of the most important roles within RSM’s Managed IT Services and is responsible for the overall delivery of IT managed services for approximately 5-10 clients. This includes but is not limited to managing day to day service delivery, working with RSM technology consulting solution sets and engineering teams to resolve escalated issues, reporting and communicating to clients as it relates to budgets, risks and issues; and collaborating with clients to build and execute strategic road maps. 

The ideal candidate will have a successful record of accomplishment, either as an internal IT Manager/Leader or Consultant, leading technical teams and providing executive guidance in the areas of IT operations, strategy, and budgeting. We are looking for well-rounded people with executive presence and a real-world understanding of infrastructure, business applications, productivity and collaboration, information security, and service management.

This is NOT a sales role. It is expected that in the natural course of your consulting efforts new opportunities to add business value will be afforded to RSM. The position will require mostly local travel throughout the Region with the occasional business trip outside of the Region.

Basic Qualifications

• 8+ years in an IT Leader capacity in a small or medium sized business
• Bachelor's degree

Preferred Qualifications

• 4+ years acting in a similar capacity for a technology consulting firm
• Service oriented attitude and willing to do whatever it takes for clients

At RSM, we offer a competitive benefits and compensation package for all our people.  We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer.  We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.  RSM is committed to providing equal opportunity and reasonable accommodation for people with disabil