Dental Reception Specialist I

Family First Health is seeking a Dental Reception Specialist for our Springwood Road location in York. Candidates should have a working knowledge of dental terminology and be computer proficient or have the ability to learn.  As a Dental Reception Specialist at Family First Health, candidates should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.

This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy services and care. The Dental Reception Specialist position will play a large role in that. If this sounds a like a good fit, we would love to hear from you. 

A qualified Dental Receptionist should have: 

Working knowledge of dental terminology 

Ability to build relationships with patients 

Computer proficiency and the ability to learn new programs  

Previous work experience in a medical/dental practice is a plus 

KNOWLEDGE/SKILLS/ABILITIES

• High School Diploma or GED, or any equivalent combination of training and experience
• Knowledge of computer software applications (Microsoft Office Applications, others)
• Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
• Excellent customer service skills
• Skill in operating office equipment
• Proficient keyboarding skills
• Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments
• Ability to work in, and respond to demanding environment
• Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.
• Ability to work efficiently and accurately with strong attention to detail
• Ability to sort and file materials correctly by alphabetic or numeric systems
• Ability to establish and maintain effective working relationships with patients, employees, and the public
• Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks

PHYSICAL DEMANDS
Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Dental Reception Specialist such as:

• Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion
• Requires correct vision and hearing to normal range
• Occasional bending, stooping, crouching, or kneeling
• Frequent standing and walking
• Frequent turning and reaching
• Possible travel between work sites, community events, suppliers and/or Outreach with exposure to weather conditions
• Frequent competing demands, frequent changes, delays, or unexpected events

Employee Benefits 

• 3 Weeks of Accrued Paid Vacation per year 
• 9 Days of Accrued Paid Sick Leave Time per year 
• 4 Personal Days per year 
• No Late Evenings or Weekend Hours 
• Paid Time Off on Holidays 
• Health, Dental, & Vision Insurance Plans 
• Short/Long Term Disability and Life Insurance 
• 403(b) Retirement Plan 
• Tuition Reimbursement Opportunities 
• Attention to work-life balance 
• Opportunity for growth and advancement 
• And More!