Manager Product Management

The Manager, Product Management is responsible for managing a team of Product Managers to enable business outcomes from concept through technology delivery while driving team execution on product strategy and roadmap vision. This role will contribute to the product roadmap prioritization through collaborative analysis with Product Directors and in partnership with business stakeholders and other teams, to deliver key strategic initiatives focused on creating and delivering high quality member and provider experiences. In this role you will be a specialist at managing and solving complex problems despite constraints, like competing stakeholder needs and resources. You'll empower your team to break large work requests into manageable parts and develop robust implementation and launch plans.

• Manages the product roadmaps across complex systems /business capabilities and ensures that product execution supports the enterprise goals and strategies of the organization that reflect market intelligence and customer needs.
• Manages a team of product managers and fosters development of direct reports through ongoing coaching and feedback on performance. Directs reports to establish processes to standardize common workflows (e.g. intake, requirements documentation).
• Provides strategic guidance and clarity on how individual team member roles align to enterprise strategy set forth by director and VP leadership.
• Is accountable for product development by coordinating with enterprise business stakeholders including multiple centers of excellence to successfully release new features and products that meet KPIs.
• Coaches, defines, establishes, and analyzes, and KPIs across multiple complex products with a broad scope to determine experience success, failures, and next steps through iteration.
• Creates and maintains enterprise operational and functional metrics; maintains financial business case and evaluates ROI for future capability spend.
• Owns, defines, and manages technical debt within product roadmaps, business cases and support backlogs.
• Initiates technical programs by leading alignment on program scope, release planning, aligning one or more teams on vision, business goals, creating program structure, and securing cross-functional support.
• Provides visibility to program status (key decisions, release/production issues, dependencies, risks, metrics, milestones, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).
• Develops and maintains strong partnerships with functional leaders (including Business Directors, Senior Product Managers, Technology Managers, and other Product Managers), across the enterprise to drive focus on business objectives. Operates as an escalation point across all enterprise program related concerns.

Minimum Qualifications

• 8+ years w/Bachelor’s degree; 1+ years supervisory/management.

Additional Experience

• BA/BS in Computer Science or related technical field or equivalent practical experience. 8-10 years of experience working with product, design and software engineering teams. A minimum of 5 years of experience managing product or design. A strong track record of project delivery for large, cross-functional projects. Experience building software technologies and products at scale.

Knowledge, Skills, Abilities

• Strong customer focus and know-how to deliver exceptional experiences.
• Excellent organizational/time management and project management skills.
• Entrepreneurial spirit, an intellectual curiosity and a bias toward actions.
• Strong analytical and problem solving skills.
• Ability to clearly present written information and findings.
• Ability to communicate concepts.
• Ability to interact well with co-workers and outside contacts.
• Strong sense of political savvy.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. 
Pay Grade 23. $106,400 - $230,600 National Range

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay 
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer