ERP Business Analyst Specialist

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

What you'll be doing:

• Develops and produces high quality requirement specifications that enable development of a functional design. Works with users and/or ERP Systems Analysts to validate requirements.
• Acts as a source of direction, training and guidance for less experienced staff.
• Writes and executes thorough functional test plans to ensure ERP system changes are working properly, existing processes remain unaffected and user needs are met.
• Demonstrates an understanding of ERP system tools and how to resolve technical issues with those tools.
• Trains internal users, support personnel, conversion teams and/or external customers on ERP system changes and/or new procedures.
• Understands how FIS ERP system integrates with other FIS applications and solutions and use of ERP systems within the financial industry as a whole.
• Provides new and innovative alternative solutions to ERP system and application challenges.
• Assists in identifying external and internal customer problems and needs. Provides information to educate customers and monitors customer satisfaction. Effectively handles demanding or upset customers.
• Serves as a functional resource for others.
• Other related duties assigned as needed.

What you bring:

• Experience in developing detailed business needs analysis and conducting Fit Gap analysis is required
• Knowledge and experience with testing methodologies, development and execution is required
• Experience in ERP system customization using recognized best practices is required
• Proven success in ERP implementations, upgrades, maintenance and/or support is required
• Knowledge of business process flows in an ERP system is required
• Experience in full life cycle development with an emphasis on incremental, iterative development and deployment is required
• Advanced knowledge of ERP system configuration and security is required
• Ability to communicate effectively verbally and in writing
• Ability to work independently and in a team environment
• Proven project management skills and ability to manage time effectively
• Ability to negotiate

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits.
• Time to support charities and give back to your community.
• Parental leave policy.
• Global recognition platform.
• Virgin Pulse access.
• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.