Sr Manager Accounting Operations

Overview

Position Summary:

The Senior Manager, Accounting Operations leads the day-to-day and strategic operations of Payroll, Accounts Payable, and Vendor Administration, ensuring accuracy, compliance, strong internal controls, and a high level of service to team members and business partners. This role manages a team of approximately 21 professionals and administrative staff and is accountable for leveraging AI and automation to modernize processes, reduce risk, and improve efficiency. The position reports to the Controller and partners closely with Finance, HR/Total Rewards, Legal/Compliance, and business leaders.

 

Geo-Salary Information

An in-person interview may be required during the hiring process

 

State specific pay scales for this role are as follows:

$118,664 to $230,619 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$107,876 to $209,653 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$97,089 to $188,688 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

 

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Responsibilities

Essential Job Functions: 

 

• People Leadership

o Lead, motivate, and develop a team of 21 across Payroll, Accounts Payable, and Vendor Administration, including a Payroll Manager, AP Supervisor, Vendor Administration Supervisor, and associated staff.

o Build a culture of accountability, continuous improvement, and customer service.

 

• Payroll Operations

o Oversee end-to-end Payroll operations for approximately 4,500 team members across 41 states (with potential expansion as the work-from-anywhere program matures).

o Ensure accurate and timely processing for exempt and non-exempt employees, including a large population of California team members, maintaining compliance with all federal, state, and local wage and hour regulations.

o Oversee calculation and payment of complex bonus and incentive payments, including coordination with Total Rewards, HR, and Finance.

o Manage a Payroll team that includes 1 manager and 6 administrative staff, ensuring clear procedures, cross-training, and strong internal controls.

 

• Accounts Payable Operations

o Lead an Accounts Payable function that processes approximately 1,200 invoices per month and supports $60 million in monthly commission payments.

o Ensure accurate, timely payment processing, proper coding, and adherence to corporate policies, approval matrices, and control requirements.

o Oversee vendor terms, discount opportunities, and payment optimization to support working capital and cash flow objectives.

o Manage an AP team including 1 supervisor and 7 staff, setting service-level expectations and ensuring appropriate segregation of duties.

 

• Vendor Administration

o Oversee the Vendor Administration function responsible for onboarding and maintaining company-wide vendors, with a focus on integration into Guidewire Claims processing and Accounts Payable systems.

o Ensure consistent vendor setup, documentation, tax forms (e.g., W-9), and due diligence in alignment with Procurement, Legal, Tax, and Compliance requirements.

o Lead a Vendor Administration team that includes 1 supervisor and 7 staff, ensuring standardized processes and data quality across systems.

 

• AI, Automation, and Process Improvement

o Develop and execute a roadmap to implement AI and other automation tools across Payroll, Accounts Payable, and Vendor Administration to:

 Reduce manual touchpoints and cycle times.

 Improve transactional accuracy and exception handling.

 Enhance analytics, dashboarding, and reporting for leadership.

o Continuously assess processes, policies, and systems to identify and implement improvements, standardization, and simplification.

o Partner with MTS, and Finance transformation teams on system enhancements, integrations, and upgrades.

 

• Compliance, Controls, and Risk Management

o Ensure all activities comply with SOX, internal control frameworks, and relevant regulatory requirements.

o Maintain accurate documentation of processes, controls, and key reconciliations; remediate control gaps proactively.

o Oversee timely and accurate tax reporting and filings related to Payroll, vendor payments, and commissions in partnership with Tax and external providers.

o Support internal and external audits, respond to audit inquiries, and implement agreed-upon recommendations.

 

• Stakeholder Partner