AVP, Operational Risk Management

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

The Opportunity:

This position will play a key role in identifying, assessing, monitoring, and mitigating operational risks across the organization. The position will be proactive to effectively collaborate with various departments to ensure operational risks are managed in alignment with the company’ strategic objectives and regulatory requirements.

This position is a hybrid role with three days of in-office work required.

The Contributions You'll Make:

The individual will be expected to work both independently and collaboratively with Risk Management team members, as applicable. At a high level, this individual will be expected to assist in the design, development, implementation, and communication of risk-related, policies and procedures and be responsible for monitoring and analyzing the organization’s risk exposure on both a day-to-day and long-term basis.

• Identify, assess, and monitor operational risks across the organization.

• Support the development, refinement and implementation of risk management frameworks, policies and procedures.

• Drive and coordinate risk event / incident response activities involving impact, resolution, root cause analysis, preventative actions, and information gathering for record keeping.

• Conduct risk assessments, analyze operational processes and risk events, and perform scenario analysis.

• Analyze operational errors and propose controls to business stakeholders using technology tools like Microsoft workflow, copilot etc.

• Data validation, Quality control and outlier Identification and correcting errors in the data, transforming raw data into a usable format for analysis.

• Apply statistical methods, mathematical models, and data mining techniques to extract insights and make predictions.

• Create visual representations of data, such as charts and dashboards, to communicate findings to stakeholders.

• Maintain an understanding of regulatory changes, industry trends, operational risk management best practices to collaborate with internal business departments/functions and provide guidance to comply with applicable requirements.

• Contribute to risk management reports and updates to senior management, risk committee, etc.

• Deliver on assigned projects or other duties as both an individual contributor and/or project lead.

• Function as a key risk partner to the business, providing guidance on risk identification, control enhancements, and remediation efforts.

• Position requires 3 days/week onsite, more as needed.

• Some travel may be expected, less than 10%.

Minimum Knowledge and Experience:

• 1-2 years experience in operational risk management or adjacent role(s) and 2-5 years of experience in asset management industry.

• Knowledge and understanding of risk management frameworks, methodologies, and regulatory environments.

• Strong understanding of trade lifecycles, security types (e.g., fixed income, equities, currencies, derivatives, multi-assets, private equity, etc.) and vehicles (e.g., mutual funds, institutional funds, ETFs, SMAs).

• Excellent communication and relationship-building skills, with ability to translate risk concepts into actional insights.

• Detail oriented.

• Able to manage multiple priorities in a dynamic environment.