NI-Coordinator, ED

Pay Range: $19.58 - $27.41 / hour 

Additional components of compensation may include:

• • Evening, night, and weekend shift differential
  • Overtime
  • On-call pay

Benefits information: https://careers.uwhealth.org/benefits/

 

At UW Health in northern Illinois, you will have:

•    Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance

•    Annual wellness reimbursement

•    Opportunity for on-site day care through UW Health Kids

•    Tuition reimbursement for career advancement--ask about our fully funded programs!

•    Abundant career growth opportunities to nurture professional development

•    Strong shared governance structure

•    Commitment to employee voice

POSITION SUMMARY:

Under the guidance of the Emergency Department Supervisor or Emergency Services Business Operations Manager, this position is responsible for completing patient arrival, answering in-coming emergency phones, placing emergency pages, paging services to respond to the ED, entry of emergency and non-emergency orders, charge document processing, maintenance of department/patient records, electronic logs, processing certified mail and other clerical duties.  The incumbent must have the ability to perform multiple tasks while prioritizing their urgency. Skilled communication and interviewing techniques are required, as well as excellent public relations skills including the ability to speak calmly and clearly during an emergency.  This position is critical to assist clinicians and maintain streamlined patient care. The EDC has major department role during Health Link downtime as an expert resource for workflows and documentation of patient events as well as maintaining ADT events for facility-wide during the downtimes.  This position is required to cover on-call shifts for coverage as operational need dictates.

EDUCATION/TRAINING:

Minimum:

• High School Diploma or equivalent

Preferred:

• Associate’s degree in Healthcare related field.

LICENSURE/CERTIFICATION:

Minimum:

• N/A

Preferred:

• Emergency Medical Technician

EXPERIENCE:

Minimum:

• One (1) year of experience in a customer service related field

Preferred:

• 6 months of experience in an emergency room or critical care environment as: Receptionist, Nursing Assistant, Nurse, Paramedic, EMT , Fire Fighter, Police Officer, 911 Dispatcher, or experience in military service.