Assistant Director of Conference and Event Services – Division of Student Affairs

Carnegie Mellon Conference & Event Services takes pride in delivering professional and well-organized events. With over 40 years of combined event planning experience, we are a one-stop shop for securing catering, room reservations, summer campus housing, hotel accommodations, audio/visual technology, parking, web registration and many more customized services in support of events and conferences of all types and sizes. Our staff works closely with our clients to ensure that their conference, meeting, summer camp or event is specially tailored to accommodate their needs.

We are searching for an Assistant Director of Conference and Event Services to join their team.  This is an exciting opportunity for someone who thrives in an interesting and challenging work environment.

Core responsibilities include:

• Managing and executing various conferences and multi-faceted events with on-campus stakeholders, off-campus clientele, and prominent external organizations.

• Marketing available university facilities (i.e., University Center, Athletics, Housing, etc.)

• Developing the contract between the client and Conferences & Events Services

• Negotiating service agreements with internal and external service providers

• Crafting on-line web registration sites

• Providing strong support for budgetary control by recommending tactics to reduce or control costs through developing and running budgets on behalf of the clientele

• Recommending strategic investments needed to improve program outcomes

• Managing service providers on-site at events

• Collaborating on the summer conference housing operations and financial reconciliation

• Developing marketing initiatives for the Conferences & Events operation to recruit guests to campus for use as a conference center, meeting place, or to use a unique venue

• Hiring, training, supervising, and leading student staff assistants.

• Other duties as assigned

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong attention to detail and a collaborative approach

Qualifications:

• Bachelor’s degree in Hospitality, Marketing or Business Administration, or related field required

• Minimum 3-5 years of related experience required; experience in higher education and event planning is preferred

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful completion of a pre-employment background check

• Child Protection Clearances (Act 153)

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity.  Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

• Work Posture: This is a hybrid role that typically allows for up to two days of remote work per week, with on-campus presence adjusted based on events and operational needs.

• This is a full-time (37.5 hours), exempt position based in Pittsburgh, PA

• Typical Work Schedule:  Monday through Friday, 8:30 a.m. to 5:00 p.m. An alternate schedule, including evening and weekend hours, will be required to support events.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unloc