Multi-Line Field Adjuster (New York)

About Us

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management. 

Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.

Job Overview 

Davies Claims North America is looking for an experienced Field Adjuster to investigate and evaluate losses while developing a plan of action to bring claims to a proper resolution in a timely manner, as well as meeting the guidelines and needs of the client. Reporting to the Branch Manager, you will complete field assignments in accordance with company standard performance timeframes and as specified by any client benchmarks.

To be successful in this role, you must possess superior time management skills with the capability of working with and meeting deadlines, demonstrate high level attention to detail and problem-solving skills, and be proactive and independent while taking initiative with consistent follow through. You must have at least 5 to 10 years of property adjusting experience, have a valid driver’s license, and possess and maintain a New York Adjuster’s License. Additionally, you will need to exhibit the exceptional capability to multi-task and prioritize with excellent organization and documentation skills and utilize discretion with sensitive and confidential information. This role is a full-time, home- and field-based position that will require travel at times.

Responsibilities and Duties

• Responsible for the technical aspects of claims assigned from designated branch or any other branch office
• Perform initial review of Loss Notice for coverage or liability issues, along with recovery potential
• Process claims as directed by clients and/or supervisors
• Maintain consistent Workflow, Diary, and Reminder requirements
• Accurately record claim notes and activity that pertains to specific files
• Manage, handle, and complete all tasks assigned from the client, including but not limited to, statement taking, liability issues, recovery (property issues and subrogation), timeliness and proper completion of demand reviews
• Ensure quick turnaround of response to any queries made by claimants, clients, and/or attorneys 
• Process invoice queries from clients
• Produce a quality work product and demonstrate timeliness in reporting to clients, adequate reserves being maintained, and consistent claim closures
• Maintain T&E entries and manage time to produce profits while avoiding undue billing issues
• Nurture and maintain good relations with all clients
• Maintain necessary licensing in good standing and obtain any continuing education certification as required by the licensing state(s)
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
• Perform other duties as assigned

Experience and Qualifications

Required

• Possess a valid driver’s license
• 5 to 10 years of multi-line insurance claims adjusting experience 
• Possess a New York Adjuster’s License and maintain CEU credits
• Proficiency with Microsoft Office Suite
• Effectively manage a calendar and scheduling of various duties, perform routine diary on a case load of assignments, work independently and demonstrate the ability to make independent judgments and decisions
• Understand liability and property policy language and be able to make coverage recommendations
• Capability to use a computer and willingness to learn new software programs and claim handling techniques for various types of claims
• Possess strong organizational skills with demonstrated ability to work independently and deal effectively with multiple tasks while meeting deadlines, which may include standard performance