Medical Assistant - GI (Per-Diem)

Job Title: Medical Assistant 

Department: GI

Location: Joseph C. Wilson Multicultural Medical Building

Hours Per Week: Varies

Schedule: Start 7:00AM-8AM End 4:00PM-4:30PM.  Shifts will vary based on need.

SUMMARY:

As a Medical Assistant, you are a non-licensed health care provider who, under the direction and supervision of a licensed health care provider, delivers direct and indirect patient care. You play an integral role in maintaining patient well-being, and contribute to the success of patients, physicians and licensed health care providers.

OUR Department:

Gastroenterology combines high-tech services with highly skilled and compassionate care to prevent, diagnose, and treat a wide range of gastrointestinal and liver disorders. Doctors throughout the region refer their most complex cases to our expert gastroenterologists, whose specialties include colon cancer screening, hepatobiliary and pancreatic disease, GERD and inflammatory bowel diseases.

There are two distinct settings within GI, the practices where patients are seen for routine visits and consultations and the procedural suites where colonoscopies, EGDs and other conscious-sedation procedures are performed. Teamwork and excellence in patient care are the center of our culture. We strive to provide the best patient experience while genuinely loving the work we do!

RESPONSIBILITIES:

Clinical Responsibilities:

• Conducts pre-visit planning (PVP). Works reports for gaps and delinquencies (patient outreach and scheduling for follow up). Completes health maintenance, registry reports (gap work)

• Accurately obtains and documents patient vital signs, history, and screenings. Recognizes deviations from the norms, and promptly reports to a licensed staff member.

• Understands principles of obtaining an accurate EKG and attaches monitor leads and operates equipment when directed. Reports problems or malfunctions in a timely manner to a licensed staff member. Accurately completes appropriate documentation. Performs EKGs when requested.

• Reviews patient medication list and pends refills for provider's approval. Pends provider's orders.

• Collects specimen, conducts tests and documents patient POCT. Collects specimens (except strep) and label to be sent out for testing.

• Demonstrates competency in Phlebotomy, including correct labeling of specimen tubes and ordering of lab tests via the computer.

• Provides clinical assistance to providers and nursing personnel as per delegation.

• Assists provider with procedures

• Provides instruction and information as part of patient education process under the guidance of providers or RN.

• Restocks medical supplies in exam and treatment rooms. Puts adequate linen supply in place or empty’s waste and liner receptacles.

• Checks calibration and cleaning of test equipment. Preps instruments to go out for sterilization.

• Orders clinical supplies

• Completes patient forms.

• Submits Prior Authorizations requests.

• Mails provider communications to patients

• Assembles packets for provider use (exp. ADHD)

Non- Clinical Responsibilities:

• Assists with medical record system through abstraction (scanning and filing) of patient health

maintenance and test reports.

• Upon request compiles statistical data from patient records that are necessary for Quality Assurance/Improvement activities.

• Answer phones and schedules appointments.

• Check in and Check out patients.

• Verifies insurance.

• Processes referrals.

• Sorts and delivers mail.

• Collects and posts payments, and may also perform charge entry.

• Maintains non-clinical office supplies.

• Provides My Care Education and assist with sign up

• Provides Patient Escorts (to lab and radiology)

• Sends Physical Packets to Patients

MINIMUM QUALIFICATIONS:

·        NONE

PREFERRED QUALIFICATIONS:

·        Associates degree preferred.

·        Experience in pre-hospital care activities or acute/critical care experience preferred.

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