Medical Assistant/Patient Service Representative-Mount Sinai Doctors Medical Group - Full Time - Days

Responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). Provides clerical support necessary for efficient and effective functioning of the office.

1. Assures that the delivery of patient care is consistent with the philosophy of Beth Israel Medical Group

2. Performs EKGs, PFTs, audiometry, and lab testings as ordered by the physician

3. Admits patient to the exam room and takes vital signs, height and weight, medical history, medication history and allergy history

4. Performs quality controls

5. Ensures that the patient referrals are completed and forwarded appropriately

6. Documents appropriately any treatment, telephone contact, lab accession log, and daily checks.

7. Adheres to universal precautions and OSHA Regulations

8. Maintains examination rooms and medical areas in a clean and orderly fashion

9. Stocks examination room with supplies

10. Checks supplies from vendors against packing slips as assigned

11. Ensures that patients and visitors are greeted promptly and courteously

12. Registers and transacts patients promptly and accurately using current computer system

13. Updates pertinent patient information, including medical insurance coverage and eligibility

14. Ensures that all patients names appear on daily ledger sheets

15. Schedules patient appointments

16. Retrieves and files medical reports/lab results

17. Maintains the patient waiting room and front desk area

18. Processes HMO referrals as requested by Physician, Practice Management, and patients

19. Communicates to Physician all patient emergencies

20. Takes messages to ensure follow-up on all calls

21. Files and maintains file units

22. Balances ledger sheets and accounts for all monies received

23. Has accountability for all aspects of the cash box and the contents within

24. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed

25. Provides information to other departments as requested

26. Provides assistance with uncovered shifts

27. Confirms appointments

28. Calls insurance companies to verify coverage and eligibility

29. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.

• High school diploma or general education diploma (GED).
• Certification as a Medical Assistant or two (2) years relevant work experience preferred

Collective bargaining unit: SEIU 1115-MSBIMG

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization.  We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

 Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developin