Case Manager - Mobile Crisis

CLASSIFICATION TITLE:

Case Manager - Mobile Crisis

SALARY:

$48,083.75 - $62,192.32

DEPARTMENT:

Community Mental Health

Opening Date:

02/10/2025

Closing Date:

02/25/2025 12:00 a.m.

**This position will be located at the MCCMH Sterling Heights Office, supporting children and adult mobile crisis services.  Interested applicants must be available to work overnight and on-call hours, with travel in the community anytime of the day.**  

FLSA STATUS: Non-exempt- Overtime pursuant to Collective Bargaining Agreement or Human Resources and Labor Relations Policy

EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period

GENERAL SUMMARY

Under direction, provides direct service to consumers, family members and designated others.  Utilizes a Person-Centered process and Family Centered Practice Concepts.  Coordinates, consults, and provides liaison work with physical health care provider(s) and other agencies.  Implements program goals and activities in keeping with program philosophy.  Contributes expertise from professional discipline to team planning and treatment processes.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Performs direct clinical services, including, telephone screening of referrals, assessments of adults, crisis intervention, treatment plans, case management, group therapy and short-term treatment interventions.

Performs indirect clinical services, including, case documentation following Macomb County Community Mental Health (MCCMH) policies and procedures

Participates in case consultation to confirm diagnosis and to make the most suitable, least restrictive clinical recommendations, and assists the individual and/or family in obtaining appropriate programs and resources.

Maintains accurate and up-to-date clinical documentation, including assessments, progress notes, treatment plans, and closings.

Ensures administrative paperwork is accurate and up to date, including, Staff Activity Logs, statistical reports, attendance, mileage reports, and case lists.

Completes and maintains MCCMH and Department of Mental Health statistical reports.

Participates in agency and system staff meetings, and jail diversion and/or court meetings.

Maintains appropriate contact with hospitals, agencies, and other service providers to coordinate consumer care and referrals, and acts as liaison for the individual’s needs.

Requests appropriate authorizations for services provided; ensures service authorizations are current, monitors utilization of services, and requests re-authorization or continuations.

Serves on MCCMH or community-based committees.

Measures the effectiveness of interventions to determine outcomes and identify needs of the consumer.

Operates an automobile while performing assigned job duties.

Performs related duties as assigned.

QUALIFICATIONS

Required Education and Experience

• A Bachelor’s Degree in Psychology, Social Work, Special Education, Counseling or other mental health related field from an accredited college or university

• Must meet qualifications as specified in the Michigan Department of Health and Human Services (MDHHS) Prepaid Inpatient Health Plan (PIHP)/Community Mental Health Services Programs (CMHSP) Qualifications per Medicaid Services as a Qualified Mental Health Professional (QMHP);

Individual with specialized training or one (1) year of experience working with a person who has mental illness; and is a psychologist, physician, educator (with a degree in education from an accredited program), social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, registered nurse, therapeutic recreation specialist, licensed or limited licensed professional counselor licensed/limited-licensed professional counselor, licensed or limited licensed marriage and family therapist, or a licensed physician’s assistant; or

A human services professional with at least a bachelor’s degree in a human services field

Preferred Education and Experience

• A Master’s Degree in Psychology, Social Work, Special Education, Counseling or other mental health related field from an accredited college or university

• A minimum of one (1) year experience working in a behavioral health setting

Required Licenses or Certifications

• Possession of required state licensure appropriate to position and ability to meet