Ice Cream Ben & Jerry's Quality Manager – Vermont Manufacturing

Looking for Your Dream Job? 

Join The Magnum Ice Cream Company!  

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​ 

ABOUT THE MAGNUM ICE CREAM COMPANY:  

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers.​ Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.​   

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.  We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.   

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.   

We dream big but keep things simple to act fast.​  

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!  

Overview

Quality is a key driver of competitive advantage in the Ice Cream business. Quality Expertise, Performance & Innovation plays a crucial role in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers. Following HACCP process, Company policies and Supply Chain initiatives. The Quality manager will oversee the site quality agenda, world class manufacturing quality pillar programs and be an active part of site leadership team

The QA Manager leads the Quality agenda Unilever, with focuses on leading, defining, developing, preparing, operationalizing, integrating, facilitating and coordinating the Quality policy, strategy, processes, Quality management system and standards. While ensuring harmonized implementation and integration for Quality in design, technology, supply, manufacture, and delivery across the Unilever Ice Cream network.

Key Responsibilities:

• Manage expertise function in the SU, ensuring compliance with the Food Safety Program.
• Support disruptive innovations, ensuring all new products align with high standards related to product safety and quality.
• Assist in developing food safety procedures on factory standards aligned with global standards and local legislation requirements.
• Lead and participate in root cause analysis (RCA) and corrective& preventive action (CAPA).
• Capture lessons learned and feed them back internally and promote a no-fault-forward and continuous improvement quality culture.
• Provide technical input toe consumer & product complaint, inquires or continuous improvement activities
• Drives continuous improvement initiatives within the supply chain, optimizing efficiency and reducing defects.
• Deploy and ensure QMS (Quality Management System) in the BU by the alignment with local legal requirements and global quality policies & procedures.
• Develop & Deploy