AVP - Technology Circle Lead - Digital Content Capabilities

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$161,400.00 - $266,300.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a visionary AVP, Circle Lead / Team of Teams Lead to spearhead the transformation of our digital content technology ecosystem. You'll drive the strategy and execution for platforms that manage billions of multimedia assets powering every facet of our business—from underwriting and policy documentation to claims processing. This content represents not just operational necessity, but a strategic asset poised to fuel AI innovation, revolutionize user experiences, and unlock unprecedented business value.

This is a transformational leadership role where you'll collaborate with technology and business leaders organization-wide to consolidate and modernize fragmented platforms into a unified, scalable ecosystem that positions Travelers for future growth.

In this highly visible position, you will:
- Lead a multi-team agile organization delivering enterprise-wide digital content capabilities across the complete lifecycle: creation, management, storage, retrieval, and delivery
- Partner strategically with business stakeholders to define, plan, and deliver technical solutions that drive measurable business outcomes
- Apply deep technical expertise and agile methodologies to architect scalable, future-ready platforms
Champion innovation while ensuring operational excellence across billions of content assets

What Will You Do?

​Strategic Leadership & Vision

• Define and execute on a digital content technology strategy in alignment with enterprise business & technology goals
• Drive platform consolidation efforts, moving from legacy implementations to a modern, target-state architecture
• Provide stewardship of technical assets to ensure stability, availability, scalability and maintainability of digital content platforms
• Partner with business Circle Lead to effectively plan and deliver technical solutions that support business outcomes

Team Leadership & Management

• Lead and grow a high-performing technology organization composed of multiple agile teams
• People-management responsibilities for technology team members and may manage other Technology Circle Leads as well
• Lead positive team dynamics, encourage collaboration and drive appropriate levels of self-organization
• Help grow agile maturity within and across teams
• Remove impediments to teams' success and assist in conflict resolution, issue and dependency management

Portfolio & Delivery Management

• Effectively drive, manage, implement and track complex portfolios of digital content deliverables, features and capabilities
• Implement 'test and learn'/experimentation processes targeted at defining/refining future deliverables, measuring performance, and automating across lifecycles
• Support the prioritization of interdependent team technology backlogs, addressing risks and dependencies spanning multiple Circles and Lines of Business
• Make trade-off decisions to balance quality, cost, and timelines to maximize value while utilizing and adhering to technology standards
• Adjust overall roadmap of deliverables based on learnings and changing business needs

Innovation & Market Intelligence

• Champion innovation, particularly in AI-enabled digital content capabilities and enhanced user experiences
• Partner with business stakeholders to identify opportunities where content and data can drive competitive advantage
• Identify innovative solutions both internally and in the external marketplace
• Ensure competitive and industry benchmarking of critical digital content technical know