Mobile Service Technician- Redwood Falls, MN area

Who is Kibble Equipment?

Whether old or new, seasoned or just-starting-out, fast-paced, or slow-and-steady... and everything in-between. We strive to improve customers' lives with innovative services and solutions by surrounding ourselves with exceptional people and products. Join a progressive team and one of the most successful John Deere Ag dealers in the country. With 22 locations across Iowa, Minnesota, and South Dakota; Kibble Equipment offers an exciting work environment, opportunities to grow in your career, excellent benefits, and the chance to work with great people throughout our communities.

Position Summary

The Mobile Service Technician will independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. A strong work ethic, minimal supervision, and excellent communication skills are essential to efficiently complete tasks and effectively articulate the work performed to customers. As an in-field representative of our dealership, you will provide excellent customer service and quality service solutions.

Job Responsibilities

•    Perform diagnostics and repairs on equipment and technology in the field.
•    Conduct field diagnostics and repairs as required.
•    Maintain an accurate inventory of parts kept in stock on the service vehicle.
•    Mentor Service Technicians and Apprentice Technicians.
•    Identify and communicate solutions for customer service opportunities within your area of responsibility.
•    Accountable for billable time and assigned work orders.
•    Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders, ensuring timely submission of information.
•    Participate in Service Training programs for skills and knowledge development.
•    Operate and maintain vehicles, tools, and equipment required to perform job responsibilities.
•    Maintain a clean and orderly work area.
•    Follow all safety rules and regulations in performing work assignments.
•    Stay current on knowledge of John Deere and competitive products.

Qualifications

•    5+ years of experience performing service repairs.
•    Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty.
•    Proficient with mechanical, electrical, and hydraulic systems.
•    Experience operating vehicles, tools, and equipment for diagnostic purposes.
•    Proficiency with basic computer functions; experience using Service ADVISOR™ or other computer-based diagnostic repair tools preferred.
•    Ability to work cooperatively in a team environment.
•    Effective verbal and written communication skills.
•    Must have an adequate toolset to perform job responsibilities.
•    High School Diploma, GED, or equivalent experience required.
•    Valid driver’s license required.

Preferred Qualifications

•    Associate’s degree preferred.
•    CDL (Commercial Driver’s License) preferred.
•    Demonstrated experience consistently meeting performance metrics preferred.

Benefits

Kibble Equipment offers a highly competitive salary and benefit package including health, vision, and dental insurance, paid time off and paid holidays, Health Savings Account (HSA), 401k and Roth Retirement Savings with employer match as well as Life and Disability Insurance.

Your Career. Your Future. Our Focus.