Senior Global Payroll Specialist
Lightspeed CommerceAbout the role
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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a Senior Global Payroll Specialist to join our Payroll team. You will be responsible for the day-to-day operations, oversight, and governance of the US payroll. This role leads a Payroll Specialist to ensure accurate, compliant, and efficient payroll operations while driving operational excellence, continuous improvement, and exceptional customer experience
What you’ll be doing:
- Leadership & Team Management
- Organize and lead payroll specialists to ensure a fully efficient payroll operation.
- Provide leadership, guidance, coaching, and development opportunities for the payroll specialist
- Conduct ongoing training to ensure team productivity, compliance knowledge, and continuous improvement.
- Payroll Operations & Compliance
- Oversee end-to-end US payroll operations, ensuring accuracy and compliance with Federal, State, and local tax regulations.
- Lead daily, monthly, quarterly, and year-end payroll activities, including reconciliations, tax filings, W-2s, W-2Cs, and amendments.
- Research, resolve, and respond to complex payroll and tax-related issues, including agency notices.
- Lead internal and external audits (SOX, workers’ compensation, tax filings, etc.).
- Maintain compliance with evolving payroll and tax laws; proactively implement necessary process and system changes.
- Process Improvement & Governance
- Review, audit, and enhance payroll processes, SOPs, and controls to ensure accuracy, efficiency, and compliance.
- Partner with HR, Benefits, Compensation, Legal, and other stakeholders to support business needs and ensure seamless service delivery.
- Manage vendors and system providers, ensuring adherence to SLAs and driving optimization of systems and integrations.
- Support legislative/regulatory change tracking, system testing, and application enhancements.
- Reporting & Analysis
- Conduct pre- and post-payroll audits, prepare metrics, track errors, and leverage reporting tools for data-driven improvements.
- Research and produce detailed reports requiring complex analysis.
- Evaluate federal, state, and local tax treatment of employee benefits and executive compensation.
- Strategic Projects
- Contribute to global payroll initiatives, including system implementations, cross-training, and process harmonization.
- Drive a culture of operational excellence and proactive service delivery.
What you need to bring:
We’re a team of 13 people located globally.
We're looking for a candidate who has experience with the following:
- 7+ years of payroll experience, including 5+ years in payroll and employment tax operations within a complex organization with Bonuses, Commissions, and Equity payments
- Strong knowledge of Federal, State, and local payroll and employment tax regulations.
- Proven ability to apply documented rules, past practices, or instructions independently.
- Demonstrated ability to manage confidential information with integrity and sound judgment.
- Proficiency with Excel, AI tools, and payroll reporting systems
- Advanced payroll operations knowledge and compliance expertise. Deliver accurate, compliant, and timely payroll while providing outstanding customer service
- Strong written and verbal communication skills in English. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
- Experience with Workday Payroll is highly preferred.
- Bachelor’s degree preferred.
- Certified Payroll Professional (CPP) certification preferred.
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
Be a changemaker
You’ll enjoy:
- A flexible work environment that empowers you to do your best work
- A culture that celebrates performance
- The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
- Career-defining opportunities
Plus benefits designed to keep you happy, healthy and fulfilled.
- Flexible paid time off and remote work policies <
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