Claim Business Systems Analyst I

Title:

Claim Business Systems Analyst I

Company:

Everest Insurance Company

Job Category:

Claims

Job Description:

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

About the Role

As a Claim Business Systems Analyst I, you’ll play a key role in supporting the growth of our Claims organization. You’ll contribute to transitioning TPA business to Direct Handle, shifting oversight to Everest Insurance® Ops, and tackling a variety of projects that require analysis, documentation, and process design. You’ll report to the AVP, Operations & Systems–Claims and work as an individual contributor within the Everest Insurance® Operations Management team.

What You’ll Do

You’ll bring a hybrid skillset to perform a wide range of responsibilities, including:

Project & Process Leadership

• Lead projects and coordinate work streams to meet strategic goals.
• Enhance and streamline business system processes for greater efficiency.

Analysis & Documentation

• Gather, document, and analyze business requirements.
• Conduct data analysis to identify issues, trends, and opportunities.
• Organize and facilitate meetings to drive decisions and collaboration.
• Solve complex problems involving systems, data, and processes.

Process Design

• Improve operational processes across the claims lifecycle.
• Identify and support enhancements across the Everest Insurance® Claims platform.

System Implementation

• Lead Claims systems projects from strategy through post-delivery.
• Document requirements and manage technology resources.
• Support the design and deployment of technology tools.
• Build business process solutions using tools like Power Apps and SharePoint.

Analytical Support

• Analyze workflows and data to inform decisions and improve outcomes.
• Track and report on Claims Operations metrics.

Business Process Expertise

• Develop subject matter expertise in Claims systems and processes.
• Promote best practices and optimal system utilization.

Change Management

• Lead change initiatives across the Claims organization.
• Facilitate adoption of new processes and tools.
• Champion continuous improvement and innovation.

What You Bring

Education & Experience

• Bachelor’s degree preferred, but not required.
• 3+ years of experience in software development lifecycle (business analysis, systems testing, or data analytics) preferred.
• Experience in property and casualty insurance, Claims, or Guidewire applications is a plus.
• Familiarity with GW ClaimCenter, Duck Creek, Power Apps, and SharePoint is beneficial.

Skills & Competencies

• Strong focus and ability to deliver results.
• Leadership and influence across teams and projects.
• Creative problem-solving and issue resolution.
• Excellent organizational and multitasking skills.
• Strong work ethic and customer service orientation.
• Effective verbal and written communication.
• Ability to thrive in a remote, team-oriented, global environment.
• Proficiency in Microsoft Office and other relevant software.

Additional Information

To be considered, you must be eligible to work in the U.S. and provide valid employment eligibility documentation.

The base salary range for this position is $95,000 - $130,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the ap