Barista/Cashier

Barista/Cashier

             

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $20.00 - $20.50 per hour.

 

Work Hours

The work hours for this position are 7:00 AM – 3:30 PM Monday - Friday

 

Key Purpose

Welcome all guests and make them feel happy they came. Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas. Serve ready to eat foods such as pasties, muffins, biscotti, and bagels at breakfast and sandwiches and salads at lunch. Always serve guests with a caring and happy attitude.  Effectively and efficiently operate the cash register and stock products within the guidelines established by the client organization as well as the Corporation.  

 

Success Criteria

• Arrive on time to all shifts
• Proper uniform including non-slip shoes and name tag
• Professional appearance
• Provide outstanding hospitality
• Don’t be afraid to ask for help

 

 

Key Areas of Collaboration and Influence

• A strong commitment to guest experience
• Always remember safety first

• Build respectful relationships with all teammates and quests
• Willingness to take directions from the Chef, Front of the House Manager, and Catering Manager
• Build relationships with delivery vendors

 

 

Ideal Candidate Experience

• Must have a passion for customer service
• Always have a positive attitude
• Be dependable & reliable
• Ability to communicate effectively
• Knowing your equipment is clean and in good working order
• Ability to keep calm under busy working conditions

 

 

Key Accountabilities

• Properly setting up all equipment needed
• Clean & sanitize work and service areas
• Station set to execute guest service / satisfaction
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees and teas
• Order, receive, or stock supplies or retail products
• Operate cash register and be familiar with self-service kiosks
• Maintain product inventory to established levels
• Recognize products; accurately restock & rotate product
• Smile, greet, and serve customers, making them feel welcome
• Complete necessary HACCP to ensure safe temperature control
• Display merchandise in an attractive manner
• Weigh, grind, or pack coffee beans for customers
•  Stock, clean and organize coolers in attractive manner
• Label and display signs for all items
• Other duties as assigned
• Must follow all safety rules and actively prevent accidents

 

 

Physical Demands & Work Environment

• Ability to lift a minimum of 25 pounds
• Must be able to stand for periods of 7 hours
• Must be able to work under pressure during peak periods of the day
• Must offer outstanding hospitality for their entire shift

 

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

 

 

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.