Vice President, Strategic Sales

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

PRIMARY DUTIES & RESPONSIBILITIES

• Develop and execute Ocean freight sales initiatives to achieve and exceed defined sales targets, revenue goals, and margin KPIs
• Recommend and implement enhancements to Ocean product offerings and sales processes, using KPI analysis to improve win rates and strategic sales potential
• Convert client leads to gross profit, prioritizing Ocean freight opportunities and tracking conversion rates against established KPIs
• Collaborate with Product Heads to optimize the product mix, ensuring Ocean solutions are positioned competitively and measured by market share and profitability KPIs
• Analyze key competitors in Ocean freight and provide market intelligence, using competitive benchmarks as KPIs to ensure ongoing pricing and service leadership
• Conduct regular meetings and qualified sales visits with new and existing clients, targeting at least 5 high-value Ocean-focused visits per week and reporting on visit KPIs
• Provide accurate and timely information to client services, operations, and sales support, ensuring process and administration efficiency is measured and improved through operational KPIs
• Deliver market feedback to develop and refine Ocean freight offerings, using customer satisfaction and retention KPIs to measure success
• Attend regular meetings with senior managers to align on Ocean market strategies, reporting on progress against strategic KPIs
• Ensure high reliability and consistency in Ocean service delivery, using service quality KPIs to drive continuous improvement
• Complete presentations, proposals, and tender responses to secure new Ocean business, tracking proposal win rates and pipeline KPIs
• Enter all required Ocean sales information into Toll’s Sales platform weekly, ensuring data integrity and KPI visibility
• Submit reports required by the Sales Department and/or senior managers, with a focus on Ocean sales performance and KPI attainment
• Cooperate with Credit Department to collect/settle outstanding Ocean-related invoices, tracking DSO (days sales outstanding) and collections KPIs
• Incorporate daily use of the Global CRM platform to document Ocean sales activity and relevant customer business details, ensuring all KPIs are accurately tracked and reported

• This position is generally sedentary in nature; involves sitting most of the time but may involve walking or standing for brief periods of time.
• Must be able to travel.
• Ability to occasionally lift up to 10 lbs. required.
• Ability to talk and hear required.
• Ability to perform repetitive motions required.
• Ability to occasionally move inside the office
• Must be able to remain in a stationary position for x amount of time
• Ability to move or position self in order to reach, lift, climb, balance, stoop and crouch required.
• Ability to read PC screens; detect color coding, read fine print, and/or normal type size print required.

• Bachelor’s Degree in Business or related field
• Minimum 10+ years’ relevant experience in Ocean freight development and client relationship building within the freight forwarding industry, with a proven record of meeting or exceeding sales targets and KPIs
• Valid driver’s license required

Preferred Qualifications

• Bac