Guidewire Senior Business Systems Analyst

Our Opportunity

Zurich Insurance Group is a globally recognized insurance provider headquartered in Switzerland, offering innovative and reliable insurance solutions to individuals, businesses, and institutions. With a presence in over 200 countries and territories, Zurich leverages its extensive international experience and strong local knowledge to protect customers worldwide. The Group’s commitment to sustainability, customer-centricity, and delivering results reflects its purpose of building a brighter future together.

We are looking for a passionate and skilled Senior Business System Analyst to join our dynamic Zurich Guidewire Team (ZGT). ZGT is hub for innovation, expertise development and services delivery, supporting Guidewire platform and related tech-stack globally within Zurich. With the mandate to service Zurich’s business units which use Guidewire products, this team brings together talented professionals focused on developing & delivering digital capabilities, core platform solutions, integrate AI, build reusable assets & components – both on-prem and Guidewire cloud versions. We operate from multiple technology delivery centres spread globally to service our business units.

This position is based in Barcelona Technology Delivery Center (TDC). Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

If you have experience with Guidewire technologies, a drive for continuous learning, and want to be part of a global company that values diversity, growth and customer focus, we’d love to hear from you.

 

What Can You Expect?

As a Guidewire Senior Business Systems Analyst, you will:

• Coordinate with product owners and stakeholders to gather & document stories, epics for projects and enhancements. Monitor decisions and manage documentation.
• Analyse and propose solutions leveraging out-of-the-box (OOTB) Guidewire modules. Recommended customizations where required and provide groomed stories to development and Quality Assurance teams.
• Translates business requirements into technical specifications and design documents. 
• Compare solutions, perform cost/benefit analysis, risk assessments, and scope definitions for proposed enhancements and work products.
• Guide stakeholders in building business case and impact analysis.
• Support end-to-end development lifecycle; story grooming, sprint testing, coordinating with developers, Quality Assurance and Release Management teams.
• Lead ceremonies such as inception workshops, sprint planning, developing conceptual sprint plans, demos and retrospective meetings. Clearly documents action items and owns delivery of respective items.
• Evaluate project impacts to various departments of the business units through consultations with various teams. 
•  Supports system configuration and integration testing to ensure requirements are met. 
• Participate and lead business process modelling and re-engineering solutions.
• Utilize UML tools to create Use Cases, Class, and Sequence Diagrams as required.
• Mentor team members in technology and application delivery. 
• Provide support during various stabilization phases such as system integration testing and user acceptance testing.

 

Qualifications

Required:

 

• Bachelors Degree in Business Administration or Computer Science or Engineering and 5 or more years of experience in the Information Technology area

 

OR

 

• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area.

 

AND

• Strong understanding of P&C insurance business processes
• Experience in requirements gathering, business process modelling, and solution design.
• Excellent analytical, problem-solving, and communication skills
• Ability to work collaboratively with global cross-functional teams and lead initiatives.
• Proactive, customer-focused mindset and commitment to delivering results.