Manager, Communications, U.S. Commercial Operations

Career Category

Corporate Services

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager, Communications, U.S. Commercial Operations

What you will do

Let’s do this. Let’s change the world. In this vital role you will report to the Director, Strategic Communications, US Business Operations, and will support internal and external communications efforts and initiatives for Amgen’s US Business Operations team. Your work will be vital in how Amgen’s US Business Operations shows up internally and externally to key audiences, and you will play a key role in galvanizing our talented and diverse workforce around our common mission to serve patients in a dynamic healthcare environment.

The ideal candidate will be highly organized, detail-oriented, and technically proficient, ensuring seamless delivery of engaging content that connects with our US commercial business.

Key Responsibilities:

Communications & Creative:

• Write social posts, newsletter content, intranet content; work with other teams in corporate affairs to ensure consistency
• Help maintain and contribute to various USBO communications channels, including newsletters, internal website, slide presentations, and email communications
• Shoot and edit video and photo materials to be used on internal and external platforms. Staff productions and partner with internal Amgen colleagues on materials.
• Manage creative assets
• Maintain tools, templates, systems, libraries to create consistency of look and feel and ease of use of materials on behalf of USBO Comms team and partners
• Create/maintain toolkits to be utilized by USBO and TA areas as needed for consistency

Operations:

• Support execution of virtual and in-person staff engagement events
• Ensure that projects are on track, finished on time, measured and evaluated
• Communicate status, updates, and project summaries via presentations, email and direct communications with leadership and key partners
• Maintain and update calendars
• Understand latest methodologies and technologies to recommend optimal communication vehicles for intended audience
• Coordinate with business unit communications partners/colleagues on calendars for internal and social needs

Other:

• Event planning and coordinating
• Liaise with USBO senior executive assistants and other US business operations partners
• Staff executives for events when needed

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 2 years of experience in PR, communications or marketing

Or

Bachelor’s degree and 4 years of experience in PR, communications or marketing

Or

Associate’s degree and 8 years of experience in PR, communications or marketing

Or

High school diploma / GED and 10 years of experience in PR, communications or marketing

Preferred Qualifications:

• Bachelor’s degree in communications, marketing, advertising, or a related field.
• 3-7 years of progressively responsible experience in PR, communications or marketing with 3 or more years of experience in staff engagement, culture building, event planning and/or internal communications
• Outstanding written and oral communication skills; ability to distill complex issues and information into simple, compelling and relevant messages
• Experience in development of creative content in various forms including video, written (long and short form), PowerPoint, website and social media assets
• Ability to interact with all levels of management and staff
• Abi