Communications Operations & Strategy Manager

🚂 About Pulley

Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley’s cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn’t be. 

We’re a high-performing team looking for passionate, execution-focused, self-starters to help us build the next generation of equity and business management tools for founders in an AI-native world. Pulley is growing quickly with over 4,000 customers including startups like Linear, Runway, Fathom, and Roam.

Our trajectory is fueled by top investors like Founders’ Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, Elad Gil, among other great angels. All of our growth has been organic, and we’re growing the team to meet the demand.

🌟 About the role

We're hiring a Communications Strategy & Operations Manager! This role is designed for a dynamic operator who thrives in ambiguity and can seamlessly pivot between our most critical internal and external communications initiatives. You'll be embedded directly with our leadership team, acting as both strategic advisor and execution partner on communications that shape our market presence, company narrative, and internal culture. This is a high-velocity role for someone hungry to make an outsized impact on how we tell our story both internally and externally, engage our audiences, and drive initiatives that directly influence our brand and market positioning.

🛠 What you'll do

• Act as strategic partner and to executive leadership on the company's most critical communication initiatives 
• Translate executive vision into actionable plans, driving cross-functional execution on complex, time-sensitive initiatives
• Serve as the analytical backbone for executive decision-making, providing real-time insights and recommendations on evolving strategic priorities
• Lead and execute on amorphous, high-stakes strategic projects that require rapid iteration and pivoting as priorities evolve
• Build executive dashboards and strategic analyses that inform board-level decisions and company direction
• Act as a trusted extension of leadership, representing their priorities across the organization and ensuring seamless alignment and execution
• Navigate and structure highly ambiguous problems, creating clarity and frameworks where none previously existed
• Drive rapid cross-functional alignment on shifting strategic priorities across communications and operations

🙌 What you bring

• 5+ years of work experience that ideally includes consulting at a top tier firm, of which 2-3+ years were spent in execution-oriented roles beyond consulting
• OR 5+ years of in house communications strategy work at a B2B SaaS company
• Proven ability to thrive in ambiguous environments and drive results on projects that don't have clear ownership
• Outstanding cross-functional collaboration skills - you're the person who can align teams and get things unstuck
• Strong analytical capabilities with hands-on execution mindset - you can diagnose problems and personally drive solutions
• Outcome oriented - you see gaps and fill them without being asked
• Have experience making a cross-functional impact
• Exceptional communication skills and ability to work directly with executive leadership
• Demonstrated track record of taking ownership of complex, one-off projects and delivering results
• Excitement about joining a high growth, FinTech startup

✨ Why work at Pulley?

• We’ve moved beyond early-stage uncertainty - Our product has traction and we’re building on a solid foundation, but we’re still early enough in our journey where your work will directly shape the company’s trajectory as we scale.
• Make it easier for anyone to start a company - Founders turn bold ideas into reality - building things that might not exist otherwise. Starting a company is hard enough. Managing equity shouldn’t be. Pulley exists to make equity management simpler, smarter, and more accessible for founders from day one.
• Work with a high-performing and passionate team - We value the concept of stunning colleagues and we’re thoughtful about creating a team that is excited about building a great company together. Here are some traits that enable our team members to thrive:
• First Principles Thinking  - We believe in breaking down proble