Solutions Engineer Program Lead - Welding Filler Metals

Company Description

Hobart Brothers LLC, an Illinois Tool Works Company within the Welding Group, is a recognized leader in the manufacturing and distribution of welding consumables worldwide. We create customer success in metal fabrication around the world. Safety, quality, and productivity is the core of successfully meeting our customer requirements for products used in vehicles, ships, bridges, dams, railcars, etc.  The division is comprised of 7 plants, headquartered in Troy, OH with other locations in Piqua, OH and Traverse City, MI. 

MillerⓇ is about building things that matter. We lead the welding industry in building advanced, solution-focused products and meeting crucial needs for welding safety and health.  We’re about the partnership and the work. Our products are designed with our users for manufacturing, fabrication, construction, aviation, motorsports, education, agriculture and marine applications.

Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness.  Our tagline, “The Power of Blue®,” is inspired by the blue color of Miller equipment.

The position is onsite in Troy, Ohio supporting our Hobart Filler Metals and North American ITW welding sales teams. 

Job Description

The Solutions Engineer Program Lead is a dynamic leader and technical expert responsible for providing comprehensive support across product applications, troubleshooting, and technical assistance. This role plays a pivotal role in serving product managers, R&D, Quality, the sales team, distributors/dealers, and end-users. We are seeking candidates with diverse backgrounds, including engineering expertise, sales experience, and welding knowledge, to foster an inclusive and multidisciplinary team. This role will also be responsible for managing Phase 1 and 2 employees in our Sales Rotational Program.

The Sales Rotational Program is designed to be a key part of our sales development program.  This program is aimed at preparing students and recent graduates for field sales roles within 3 years of graduation, based on performance and ITW Welding's needs. Participants will gain hands-on experience with tubular products, stick electrodes, solid wire, aluminum products, and industrial welding equipment through collaboration with the Applications & Welding Engineering team.  This program is divided into three phases to give focus and clarity to learning objectives.  Phase 1 participants are sophomore and junior status students completing summer internships.  Phases 2 and 3 focus on providing a solid foundation for recent graduates in applications and sales of our products.  

Driving Application Innovation:

• Application Expertise: Demonstrate proficiency in the filler metal product portfolio and its alignment with various customer segments through hands-on welding projects.
• Data-Driven Support: Generate and analyze key product data to cater to customer needs, enabling data-driven decision-making.
• End-User Solutions: Collaborate with customers, whether remotely or on-site, to provide technical solutions that optimize value.
• Strategic Partner: Offer technical guidance during complex negotiations and engagements with strategically significant customers.
• Complex Problem Solving: Address intricate applications and systems challenges, offering alternative solutions and innovative problem-solving.
• Technological Advancement: Stay abreast of technological developments and assess the feasibility of new techniques, ensuring we remain at the forefront of innovation.
• Training and Presentations: Conduct informative training sessions and technical presentations on welding processes, theory, and our product technologies.

Influential Leadership Contributions:

• Mentoring and Leadership: Mentor and guide entry-level talent, such as engineers and interns, within our sales rotational program. Develop a diverse team of technically proficient and commercially astute individuals, capable of supporting our customers and sales team effectively.
• Team Development: Train, nurture, and manage the Engineers under your supervision, empowering them to excel in their roles.
• Feedback and Growth: Provide constructive feedback to newly hired staff and interns, focusing on their strengths and opportunities for skill development within agreed timelines.
• Talent Development Experience: Experience in talent development, including hiring, coaching, and managing difficult conversations.

Qualification