Staff Supplier Tech Engineer

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Supports the resolution of quality issues and processes for the supply function in the organization.

Responsibilities
•    Assess and report on quality issues and/or continuous quality improvement projects in consultation with others.
•    Participates in supplier quality improvement initiatives; works with suppliers to develop and improve quality levels.
•    Assists in ensuring the reliability and quality of suppliers, implementing process controls, certification programs, evaluations, inspections, corrective actions, audits and records.
•    Identifies quality problem(s) and determines a short-term action plan with the organization and the supplier.
•    Utilizes quality processes to qualify new products.

•    This role will require 10% travel

Skill Descriptors
Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Level: Basic Understanding 
•    Explains the purpose and limitations of quality management.
•    Accesses organizational resources that enable quality management.
•    Defines quality management concepts.
•    Cites examples of organizational quality management initiatives.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level: Basic Understanding
•    Explains the importance of accuracy in own function or unit.
•    Identifies tasks or outputs that require accuracy and detail-level attention.
•    Identifies the procedures for making sure that results are mistake-free.
•    Describes consequences of errors within own unit or function.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level: Working Knowledge
•    Demonstrates experience participating in productive collaborative processes.
•    Under guidance, initiates collaborative meetings.
•    Assists in communicating shared goals with diverse groups and parties.
•    Helps promote collaboration across generations, functions, regions, and levels.
•    Helps solve business problems and meet business goals through collaborative processes.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level: Working Knowledge
•    Delivers helpful feedback that focuses on behaviors without offending the recipient.
•    Listens to feedback without defensiveness and uses it for own communication effectiveness.
•    Makes oral presentations and writes reports needed for own work.
•    Avoids technical jargon when inappropriate.
•    Looks for and considers non-verbal cues from individuals and groups.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Level: Basic Understanding
•    Explains basic concepts of time and priority management.
•    Seeks guidance in detecting and addressing priority conflicts.
•    States own business priorities.
•    Describes team or unit priorities.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level: Working Knowledge
•    Identifies and documents specific problems and resolution alternatives.
•    Examines a specific problem and understands the perspective of each involved stakeholder.
•    Develops alternative techniques for assessing accuracy and relevance of information.
•    Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
•    Uses f