Director of Quality- Operations

About Us:

BW Converting Solutions is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies — Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.

 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

 

Job Description:

The Director of Quality will be responsible for developing the overall Quality Improvement Strategy and lead the team in the cross-functional adoption and execution of that strategy. In this strategic role, the Director of Quality will be the leader in developing and maintaining a multi-site quality management system to improve operating efficiency, quality and productivity in operations, to improve customer satisfaction and increase profitability in a safe working environment.

ESSENTIAL FUNCTIONS:  

•  Develop the overall Quality Improvement Strategy and lead the management team in the cross-functional adoption and execution of that strategy.
• Develop and maintain a multi-site business/quality management system to improve operating efficiency, quality and productivity in operations, to improve customer satisfaction and increase profitability in a safe working environment within the local business.
• Continuously assess the overall Quality Management System, Quality Plan and Quality Organization to determine priorities for quality improvement.
• Establish the key improvement priorities, and using a strategy deployment approach, develop and execute a cross-functional, strategic action plan to drive improvement.
• Identify the leading sources of customer dissatisfaction that are common across operating units.
• Determine the underlying causes and develop/execute strategies to eliminate those causes.
• Determine the true, systemic root causes of internal failure and Cost of Poor Quality (COPQ).
• Execute a strategy consisting of well-planned and executed preventive actions that reduce COPQ and other forms of waste.
• Drive improvements in process quality, production efficiency, and the elimination of the factors that drive variability and unforeseen disruptions
• Drive a strategy that incorporates standard work, effective training, and recurring process audits to ensure process discipline at all operating units
• Establish and maintain appropriate KPIs that provide objective evidence of improvement
• Participate in training and coaching of local teams in the standard quality improvement approach and quality management standard requirements to develop organizational capability.

EDUCATION & EXPERIENCE: 

• Bachelor’s degree in business, Quality, Continuous Improvement, or related Field.
• 10+ years of professional experience leading a Quality Organization in capital equipment manufacturing environment.
• Experience with the execution of continuous improvement methodology such as Operational Excellence, Lean Manufacturing, Strategy Deployment, etc.

KNOWLEDGE, SKILLS, ABILITIES: 

• Requires the ability to independently resolve complex problems.
• Requires ability to manage a skilled and diverse staff, communicate effectively, represent the organization, act decisively and influence decisions of senior managers and customers.
• Requires foresight to anticipate problems and recognize opportunities for cost-effectively improving operations.

COMPETENCIES 

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions. 

• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. 

• Drives Results - Consistently achieving results, even under tough circumstances. 

• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 

• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous impro