Regional Manager Inflight Services

Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”

Breeze is hiring- join us!

Responsible for the overall operation of the Infight Service flight attendant bases as assigned. Reports to Director, Inflight Services, providing leadership, direction and support to supervisors and flight attendants to drive increased operational performance and engagement.

Here’s what you’ll do

• Lead the team to ensure that operational goals and metrics are met or exceeded through initiative execution, Team Member communication, coaching, and accountability
• Ensure the welfare of Breeze Team Members and guests as an ongoing safety practice
• Anticipate the needs of Breeze Team Members and guests by exceeding attentiveness expectations
• Develop and lead an exceptional group of Inflight Base Supervisors by fostering commitment, trust, and support, to drive team engagement
• Lead and motivate Inflight Base Supervisors to ensure superior operational performance and dedication to execution of safe, efficient, secure, and Seriously Nice day-to-day operations
• Oversee Team Member’s performance and reliability in accordance with Breeze’s values and culture
• Oversee investigations with a commitment to safety, fairness and confidentiality
• Participate in Team Member recruitment, training, performance, coaching, development, and disciplinary actions following company best practices, policies, and procedures
• Participate in weekly safety meetings as the Inflight representative
• Actively participate in daily operational calls
• Ensure that all Breeze and regulatory standards and procedures are followed, including participation in the Inflight Emergency Response Program
• Establish and maintain productive relationships with operational and non-operational counterparts (e.g. Airport Services, Flight Operations, Technical Operations, Crew Services, Team Services, FAA, and OSHA)
• Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence

Here’s what you need to be successful

Minimum Qualifications

• 4-year degree or equivalent experience
• 5+ years relevant Inflight experience
• 3+ years experience managing a diverse team
• Ability to obtain and maintain current Breeze Airways Flight Attendant Certification
• Experience working with FAA, DOT and knowledge of FARs and how they apply to daily operations
• Understanding of a Flight Attendant’s role and daily job duties
• Advanced understanding of Company policies/procedures as well as Inflight Performance
• High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
• Strong attention to detail, organization, and time management skills
• Self-starter must have a positive attitude and strong desire for success
• Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
• Ability to travel for base visits, and company meetings
• Must pass a DOT pre-employment drug test
• Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check

Preferred Qualifications

• 5-8 years leading a large diverse workforce
• Experience in leading high-performing Team Members

Skills/Talents

• Excellent computer skills with functional knowledge of Microsoft Office (MSWord, Excel, PowerPoint)
• Excellent written and verbal communication skills
• Demonstrated ability to effectively manage multiple concurrent projects, make decisions, and meet deadlines
• Ability to serve as a liaison between other areas of the company
• Ability to work as a Team Member with a strong customer service orientation
• Ability to work with confidential material
• Ability to be cross-utilized and work in Station Operations and Guest Services
• Ability to travel often
• Exemplifies Breeze’s safety culture, values, and mission
• Excellent problem-solving skills
• Ability to work with individuals and teams at all levels in the organization

Perks of the Job

• Health, Vision and Dental
• Health Savings Account with Breeze Employee Match
• 401K with Breeze Employee Match
• PTO
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