Sr Analyst, Sales Leader Academy Program

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Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Global Excellence Academy & Community team is responsible for multiplying excellence and delivering programs which enable our entire distribution & COO organization to amplify their performance through best-in-class peer enablement. This role offers the chance for someone who has a program-oriented mindset, is a self-starter, creative and organized to play a pivotal role in leading the Sales Leader Academy program as well as critical work streams across all Academy & Community Programs.

We're seeking a strategic and execution-focused Senior Analyst to lead and optimize the Sales Leader Academy Program and cross-program workstreams. You’ll be responsible for operational execution, data-driven decision making, and stakeholder engagement, ensuring our programs scale efficiently, deliver measurable outcomes, and create lasting impact.
You are analytical, systems-oriented, and thrive at the intersection of data, process, and people. You bring structure to ambiguity, manage complex program operations, and are an expert in translating insights into action. You will be the go-to person for Academy nominations and process automation, tech & tools.

Responsibilities:

Program Ownership - Sales Leader Academy

Learning Journey Development & Execution

• Creating meaningful give-back opportunities for Sales Leaders as part of their Academy Journey
• Leading content & agenda workstream for the 2-day Sales Leader in-person Retreat in San Francisco
• Executing & attending virtual Academy sessions
• Sourcing and preparing speakers and delivery partners before sessions
• Creating program schedule to ensure scalability across 3 time zones
• Creating Sales Leader Academy 12-month learning journey based on KPIs & stakeholder’s feedback as well as members role and expectations
• Stakeholder Management
• Creating and maintaining stakeholder roadmap and being the Sales Leader Academy contact for stakeholders
• Building rapport & managing stakeholder relationship inclusive of Academy Members, their leaders, Executives, ES, Enablement Business Partners, Sales Leader Excellence Coaches, Delivery & Logistics Team etc.

Reporting

• Translate data into actionable insights by synthesizing survey results, stakeholder feedback, and demand generation outcomes to influence strategic decisions and demonstrate program ROI.
• Track, measure, and report on program effectiveness through monthly insights on program consumption, engagement trends, and alignment with defined success metrics.

Delivery

• Facilitating selected sessions like kick-off, graduation and the in-person Retreat with senior executives and delivery team

Comms

• Developing & managing communications strategy across all stakeholder groups and partnering with Communications Lead on execution for the Sales Leader Academy program
• Ensuring stakeholder & Academy brand awareness across the distribution organisation

Ownership of Workstreams across all Academy & Community Programs

Nominations Strategy across all Programs

• Process Ownership: Build and evolve the nominations framework and tools to ensure equitable and strategic participation across programs. Own the end-to-end process — from vision to execution — ensuring systems are scalable, efficient, and aligned with evolving program needs.
• Technical Execution: Implement the technical infrastructure behind nominations — including building dashboards, crafting complex formulas in Google Sheets, automating workflows in Slack, implementing agents, and connecting tools for seamless functionality.
• Data Integrity & QA: Audit, QA, and validate data sources to ensure accuracy and consistency before information is shared or used for decision-making.
• Automation & Innovation: Leverage AI/Agent technologies to streamline processes and reduce manual effort.
• Stakeholder Alignment: Collaborate with tech,