Business Development Director

PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.

We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.

PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

Position Summary:  

This role is responsible for promoting PSG products to the Data Center industry in the US and to get PSG in the respective Approved Vendor List of relevant end users, EPCs, specifying engineers/consultants in the field. This requires a strategic perspective to match the market landscape and potential opportunities with PSG’s current and foreseeable capabilities as well as the ability to prioritize and develop a tactical plan to execute.

This role serves as a business consultant to senior managers, works with sales, marketing, and engineering teams on product development specific to the industry requirements and develop solutions for client specific applications needs and local market requirements. The individual is responsible for developing and growing PSG’s relationship and market share by increasing share with existing customer(s) and/or potential customers. 

Essential Duties and Responsibilities:

• Develop and prioritize major potential direct business development opportunity pipeline for PSG.
• Ensure relationships are well managed and that customer requirements and opportunities are understood and responded to effectively and promptly.
• Provide input from customers to the necessary PSG team members on market conditions, competitor strategies and industry trends to drive real-time feedback into the organization.  
• Actively utilize CRM and the Customer’s Portal as needed to bring structure and planning to the opportunity funnel, making sure all leads, and prospective targets are properly captured and receive the appropriate levels of attention.  This will include various administration responsibilities within Salesforce.com.

• Provide applications engineering/technical support to US sales team & US distribution network
• Visit customers, assist with product demonstrations & make sales presentations
• Attend events and interact with members from the Data Center industry.
• Assist with Voice-of-Customer Initiatives with the preparation of questionnaires and the collection of customer feedback
• Work with the Dover COE to identify / develop technical- and engineering-related content to influence the industry including hyperscalers, equipment OEMs & integrators, and position PSG solutions in emerging specification standards for data centers. 
• Resear