Assistant Shift Manager Security - MGM National Harbor

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
The primary duty of the Security Assistant Shift Manager is to oversee and manage employees assigned to
his/her shift. This position ensures that operations are staffed efficiently, ensure that employees perform to
established expectations, and promotes a safe environment for guests and employees; all duties are
performed within company's policies and procedures, and applicable gaming and state laws.
THE DAY-TO-DAY:

• Manage Security Team: Hire, train, schedule, and evaluate security officers and support staff.
• Ensure staff follow company rules and handle discipline or coaching when necessary.
• Organize Work: Plan staff assignments and ensure all stations are properly covered.
• Ensure Safety: Create a safe environment for guests and employees by enforcing policies and legal regulations.
• Handle Incidents: Work with outside agencies during security issues and lead investigations when needed.
• Monitor Operations: Oversee security processes and ensure they're running smoothly.
• Assist Guests and Employees: Quickly address concerns or emergencies, provide answers, or find someone who can help.
• Document and Report: Record incidents and make sure they are properly reported and resolved.

THE IDEAL CANDIDATE:

• 2 years prior relevant experience
• Direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity
• Highschool Diploma or GED is required
• Prior management or supervisory experience managing a team of at min 10 employees. 
• Experience with computers and ability to use with ease and normalcy. 
• Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes
• Oversee and manage employees assigned to his/her shift
• Act as a liaison with the appropriate outside agencies during security incidents
• Able to obtain SPO qualification through MGM, able to obtain Maryland Wear and Carry license, along with Maryland Gaming license.
• Creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. 

• Free meals in our employee dining room 

• Free parking on and off shift 

• Healthcare, financial, and time off benefits 

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community 

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10103
 

Pay Range:

The typical pay range for this role is:

Minimum - Maximum

$47,165.76 - $75,465.01

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!