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Sales Chat Support (Non Voice) | ZR_23386_JOB
BruntWorkUKRemotefull_timeVerifiedPosted 21 May 2025
About the role
This is a remote position.
Job Highlights:- Contract: Independent Contractor
- Schedule: Flexible shifts including overnight and afternoon (Includes 30 minutes paid break)
- 48 hours per week (6 days per week) - New South Wales, AU time
Client Overview
Join a dynamic, rapidly expanding digital content management company at the forefront of the online entertainment industry. Our client manages multiple high-profile accounts on a leading content creation platform, providing 24⁄7 support to ensure seamless user experiences and maximize engagement.
Job Description
As a Sales Chat Support, you’ll be the voice behind some of the most popular accounts on the platform. You’ll engage in lively, text-based conversations with a diverse audience, building relationships and ensuring a positive user experience. This role offers the excitement of working in a cutting-edge industry from the comfort of your home, with flexible hours to suit your lifestyle. You’ll be part of a global team, collaborating to provide round-the-clock support and maintain the online presence of various content creators.
Responsibilities
- Engage in dynamic, text-based conversations with users
- Maintain exceptional English proficiency in all communications
- Adapt to flexible work hours, including overnight shifts
- Respond promptly and appropriately to user messages
- Uphold company guidelines and maintain utmost professionalism
- Manage multiple conversations simultaneously
- Tailor communication style to different user preferences
- Drive user engagement and satisfaction
- Collaborate with team members to ensure 24⁄7 coverage
- Strictly adhere to data security and confidentiality protocols
Requirements
- Excellent English communication skills
- Sales experience
- Ability to work a 6-day work week
- Comfortable with flexible scheduling, including overnight hours
- Proficiency in chat-based platforms and software
- Strong interpersonal skills with ability to build rapport quickly
- Reliable high-speed internet connection and personal computer
- Ability to work independently and as part of a global team
- Strong multitasking skills to manage multiple conversations
- Discretion and commitment to maintaining user privacy
- Adaptability to changing situations and user needs
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
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