Director of Communications

Medium’s mission is to help people deepen their understanding of the world and discover ideas that matter. We are a team of less than 100 employees globally, building a place where ideas are judged on the value they provide to readers, not the fleeting attention they can attract for advertisers. We are creating the best place for reading and writing on the internet—a place where today’s smartest writers, thinkers, experts, and storytellers can share big, interesting ideas.
Medium is searching for an experienced Director of Communications. We're dedicated to cultivating human wisdom through writing, deepening people's understanding and knowledge of the world one story at a time. As we navigate through a transformative phase, we need a skilled storyteller to help us communicate our evolving narrative.
At Medium, content is our product as well as our marketing, and we believe writing is the defacto portfolio for every profession. This belief provides us with immense opportunity to weave the stories and voices on Medium into the broader cultural discourse. Our spectrum of writing is broad and dynamic, encompassing insights from academics, expertise from authors, technical narratives from corporate blogs, and personal narratives from celebrities.
In this role, your task will extend beyond content creation. We need a strategic thinker who can spot potential narratives, develop engaging angles, and pitch stories effectively. The objective is to shift market perception and understanding of Medium.

What will you do?

• Crafting and communicating compelling narratives that illustrate the value of a Medium subscription to potential and current readers
• Developing messages that resonate our key writer community, including professionals with first-hand or deep experience, academics, authors, and essayists, demonstrating the value proposition of publishing on Medium
• Proactively build new and existing relationships with press outlets, creator communities, writer networks, design groups, academics, and other groups that connect to Medium’s mission
• Use breaking news on Medium as a springboard to reach audiences beyond our platform
• Collaborating with our product and engineering teams to create story-driven product launches and updates
• Working closely with our executive team to shape and communicate Medium’s story
• Using data and analytics to measure the impact of our communications strategy and refine it over time, for example measuring sentiment for new subscribers and tracking over time
• Identifying opportunities for places for Medium employees to be thought leaders

Who are you?

• You have 8+ years of experience in communications or PR
• You've built a hefty, active network
• You're a positive thinker, ready to take on a challenge
• You're familiar with Medium and love the opportunities it provides for expression and interaction
• You have inside experience with an Internet publisher and the ability to work well with multiple functions in a tech environment
• You bring unrivaled written and oral communication skills to the table

Bonus points if:

• You're a natural networker and people-person
• You have prior experience in crisis communication management

This role represents a remarkable opportunity to contribute significantly to Medium’s narrative and public image transformation. We're eager to hear your story and explore how you can help us shape ours.

In addition to the new skills you'll pick up, here's what else you'll enjoy by working at Medium:

• Working with a fully distributed team: we’re totally remote and have teammates across the U.S. and in France
• Generous benefits that support your wellness and professional development
• 100% covered Medical benefits for employees
• Parental Leave & additional Family Support (Cleo)
• Covered sessions for Therapy (Spring Health) and Professional Coaches (Bravely)
• Stipends for Wellness, Learning and your home office/wifi
• Unlimited PTO, Winter Company Break, and standard company holidays

At Medium, we foster an inclusive, supportive, fun and challenging team environment. We value having a team that is made up of a diverse set of backgrounds and respect the healthy expression of diverse opinions. We embrace experimentation and the examination of all kinds of ideas through reasoning and testing. Come join us as we continue to change the world of digital media. 
 Medium is an equal opportunity employer.