Sr. Director, Alliances & Channels Ecosystem

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

• Develop a global 360 multi-year business plan with NTT focused on Co-Sell and Co-Delivery to Accelerate joint Clients’ Digital Transformation Journey with associated business outcomes in targeted markets
• Enable and establish World Class Delivery Global Capacity supporting ServiceNow’s 3 geographies (Americas, EMEA, APJ) by Product Line
  Accelerate Services innovation in targeted industries via compelling ‘Use Cases’
• Drive Alliance operational rigor and business review governance and cadence with ServiceNow and NTT senior executives
• Reporting to the Vice President, Global Emerging Alliances, this individual will align to and work closely with ServiceNow's ACE Regional VP’s to operationalize and localize NTT’s global multi year plan for regional execution. 
• This individual will virtually build and lead the NOW badged NTT-aligned internal community of highly skilled Regional Alliance Managers and Solution Consultants dedicated to the NTT Alliance. The NOW NTT resources will be responsible to enable co-selling/co-delivery, partner management and regional governance to enable and accelerate growth against prescribed ACE ‘NNACV’ via ‘Sourced’ and ‘Influence’ revenue targets for NTT.
• This leader will have cross functional engagement with field sales, product line specialists, pre-sales, marketing and customer outcome services teams to drive accelerated pipeline expansion and growth via NOW’s platform and solutions and successful co-delivery within our very large and large enterprise account segment. This is a high profile executive position providing a significant platform for professional growth and business impact.
• Virtually lead a team of aligned Regional Alliance Managers who inform and help localize global joint GTM plans for regional execution
• Manage all facets of our joint GTM motion and transactions models with NTT to include Service Provider, Resell and Influence, as well as ‘Internal Sell To’ in collaboration with the assigned ‘Sell to’ resource covering NTT.
• Lead the effective collaboration of “deal level” tactics between sales and NTT at both new and existing customers to drive new logos and NNACV ‘Sourced-Influence’ revenue
• Work strategically to identify new industry specific ‘use cases and solutions’ with NTT.
• Establish global/regional QBR governance with NTT in alignment with the ACE QBR cadence and rhythm
• Implement the ‘5 Step Joint Engagement Model’ to align strategic joint pursuit/acct planning and co-selling/co-delivery between NOW field sales and NTT
• Ensures Accountability: Holds self and others accountable to meet commitments
• Execution Focus: Consistently achieves results even under tough circumstances
• Strategic Mindset: Sees ahead to future possibilities and translates them into breakthrough strategies.

Qualifications

To be successful in this role you have:

• 10+ years’ of prior global alliances leadership experience (prefer NTT Alliance experience) in Enterprise Software and/or Cloud Services (including Enterprise SaaS) driving partner revenue and accelerated growth with and through SI-SP partners in collaboration wit