Principal Doc Tools Platform Engineer - JS, Frontend/Backend (Prisma Cloud)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

As a member of the Prisma Cloud Technical Documentation team, you'll be an integral part of delivering a high quality experience for both internal stakeholders (technical writers and content creators) and external stakeholders (customers who consume our docs). 

As we transition to a docs-as-code model, you'll define, implement, and support the tools that writers use in their day-to-day work, as well as the systems that automate the delivery of our docs. The tool chain and uniform authoring and publishing workflows are the backbone of our content delivery experience, and we need you to develop, maintain, and continually improve this framework to support our customers. Come and join a team that strives to deliver high quality content, in a  creative, fun, and inclusive atmosphere.

Your Impact

• Own our full portfolio doc tools, which spans cloud infrastructure, CI/CD pipelines, desktop-based IDE tools (Visual Studio Code), and dashboards.
• Own the front-end development of our doc site. We just released the first version of the site, and there are many customer-facing user-experience improvements we want to make.
• Take charge of the complete software development life cycle, including requirement analysis, design, development, deployment, testing, and support.
• Write clean, testable, readable, and maintainable code that scales and performs well.
• Foster a consistent, standardized approach to testing to ensure quality and catch regressions.
• Build CI/CD pipelines in GitHub.
• Build cross-platform front-end desktop tools and Visual Studio Code plug-ins.
• Build dashboards for operations and reporting.
• Drive continuous improvements to address usability issues and new use cases.
• Explore how to solve customer and stakeholder problems with new technologies, such as AI.

Qualifications

Your Experience

• 6+ years of software engineering experience.
• Demonstrated experience designing and building robust software systems.
• Senior level experience with JavaScript for front-end and back-end development.
• Test-driven development proponent and practitioner.
• Ability to grasp new technologies quickly and apply them to the software systems you  build.
• Love getting things done!

Additional Information

The Team 

The Prisma Cloud  Technical Documentation Team is responsible for enabling a content experience that helps our customers adopt the  security capabilities and protect their cloud estate from risks and breaches. You will engage with a passionate team of content creators, product managers and UXers to develop and deliver the content that helps customers operationalize each stage of their journey. Your work will drive actions and help our customers make the most of their investment in  Prisma Cloud, the best-in-class cloud native application security platform.By joining us at Palo Alto Networks, you'll have the opportunity to work alongside a diverse and talented group of professionals, collaborate on cutting-edge projects, and contribute to the development of the best-in-class  security platform.  As more and more enterprises leverage public cloud, there is an insatiable demand for securing workloads in public cloud and your contributions will make an impact.

Our Commitment

We’re trailblazers that