Senior Specialist, Project Management

About us

 

 

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society, in technology, and in our industry is accelerating and our expertise puts us in an unparalleled position to shape the sustainable future of our industry.

 

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

 

Best of all, our people say they are proud to work for National Grid and that it is a great place to work. They know what they do matters for society, and they can make a difference. We have a strong focus on personal development, wellbeing, inclusion and belonging. And it's not all work…we have fun, care for, and look out for each other whilst forming strong friendships and affinities through active social networks & employee resource groups.

Job Purpose

 

 

The Senior Specialist, Project Management, MA AMI Customer, Community, and Regulatory Engagement (MA CCRE) is a key member of the MA Advanced Metering Infrastructure (AMI) Program team that manages our customer, community, and regulatory engagements in support of a smarter, stronger, cleaner energy future for our customers in Massachusetts through the deployment of smart meters. We are seeking an experienced Senior Specialist to lead and represent all project management functions for the MA CCRE team.

 

The Senior Specialist, Project Management will serve as the MA CCRE team’s point of contact for internal departments and stakeholders, and will maintain coordination within the MA CCRE team to ensure successful delivery of objectives and cross-team collaboration spanning the entire AMI Program.  The Senior Specialist will also support and represent National Grid in Massachusetts regulatory settings as required. Additionally, the Senior Specialist will act as the primary representative for the team in all AMI program-wide implementation activities – structured within a hybrid Waterfall-Agile delivery methodology.

 

This position provides an exciting opportunity to shape the energy transition by engaging with our customers, meeting and educating internal and external stakeholders, and work to promote advancing technology in our region while further developing expertise, leadership, and stakeholder engagement skills.

 

This position will be located in Massachusetts (Waltham, Northboro, or Boston).

 

Key Accountabilities

 

 

Identifying opportunities, developing strategies, and managing program implementation to advance adoption of the MA AMI program and our net zero ambition, including:

• Strategic collaboration with other teams across National Grid in various areas; MA CCRE project management representative and liaison to other departments charged with the innovation of our energy grid and providing education and awareness to our customers, stakeholders, and regulators.
• Working to deliver and support enhanced customer and community engagement efforts enabled by the deployment of smart meter across Massachusetts.
• Updating key stakeholders of the AMI program on current and future (roadmap) activities and engagement opportunities.
• Coordinating the development and delivery of key program milestones – e.g., educational content and awareness to customers and internal/external stakeholders of National Grid across Massachusetts; marketing plans, content maintenance.
• Maintaining and encouraging focus on program agility throughout smart meter deployment, reflecting the AMI Program’s hybrid Waterfall-Agile delivery methodology.
• Serving as primary point for the MA CCRE’s team responsibility in leveraging Agile ways of working (e.g., JiraAlign tooling) to deliver on program objectives.
• Supporting all regula