Sr Analyst, Member Communications - Print Validation

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

This MCO Print Validation (PV) Sr. Analyst role has a primary duty to implement new clients as well as maintain current clients for Med D Enrollment letters. This entails understanding CMS guidelines and annual change requirements, with a focus on template structure and data variables, processing materials in a timely manner to meet tight deadlines. A key function of the role will be to lead efforts with our business partners to improve efficiency, reduce costs and improve quality. To perform these functions, the Sr. Analyst must establish cross-functional working relationships with print vendors, internal and external business partners and MCO team members. The Sr. Analyst will lead and report on new and existing projects for the MCO PV team. Additionally, you will be responsible for developing and maintaining department tracking and reporting. Other responsibilities include securing data files, coordinating weekly meetings and reporting to leadership. As an MCO PV Sr. Analyst, you must adhere to client and Med D guidelines for timeliness and quality, while executing with sensitivity to the member experience.

Required Qualifications

- 3+ years of work experience within a healthcare / PBM environment
- 2 + years of experience using Microsoft Excel, Access, Word, and Outlook with high level of proficiency
- 1+ Proofing experience and understanding of variable information and template mapping
- Excellent communication skills, both written and verbal
- Strong time management, including good organization and multi-tasking abilities
- Flexibility, strong accountability and good teamwork skills

Preferred Qualifications

- An independent thinker who can set own priorities and possesses strong communication skills.
- Ability to work well within a team environment
- Serves as a liaison to internal partners, and execute against priorities set independently and stated by team in a timely manner.
- Strong time management and ability to work in a high energy environment.

Education

Bachelors Degree or equivalent work experience in the areas outlined.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on