Sr. Analyst, Marketing Planning and Strategy (Workforce Reporting and Analytics)

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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Overview of the Role:

This role will support the Marketing Planning and Strategy team in developing and operationalizing the end-to-end processes around workforce planning, location strategy, and position management operations impacting the marketing organization. This role will bridge the gap between business requests and real-time execution, streamlining manual operational processes into scalable and efficient workflows. This individual will create workforce enablement materials to educate and support marketing stakeholders, ensuring alignment and compliance with our workforce strategy and long-term plans. The candidate must be detail-oriented, adaptable to new systems, and outstanding at handling large datasets while being an excellent collaborator and communicator.

Responsibilities: 

• Design, implement, and streamline reports and dashboards using Salesforce platforms to track key metrics like spend to performance efficiencies for consolidated marketing budgets. Provide informative trending and analysis to key partners

• Develop and enhance system capabilities such as Slack workflows, Tableau dashboards, and Workday reports to track key changes and KPIs for consolidated marketing reporting

• Manage our Slack channels, refine workflows, and provide troubleshooting support, ensuring key workforce request fields are captured in the request intake process, facilitating timely approval and execution of workforce-related tasks

• Research best practices for position management within the enterprise; create and update enablement materials to educate and support marketing stakeholders on a regular basis

• Investigate and resolve data quality issues in our systems of record to ensure data accuracy and completeness

• Document and prioritize enhancements for workforce reporting based on feedback from marketing stakeholders. You will gather requirements, analyze stakeholder needs, and propose solutions to address data requests and reporting gaps

• Support the development of workforce planning documentation, such as position management policies, to educate hiring managers and marketing stakeholders on the organization's workforce strategy and position management procedures

• Support the team during annual planning, quarterly close processes and other strategic initiatives critical to the success of the marketing organization.

Preferred Qualifications:

• Highly proficient in Excel and Google Sheets. Experience with building and managing a scalable database is preferred. Must be quick to learn and adapt to new systems

• Proficient in Tableau desktop or similar data visualization tools (ability to create dashboards and perform calculations, etc.)

• Experience handling confidential workforce information such as salaries and bonuses

• Detail-oriented, proactive problem solver with the ability to prioritize tasks and work independently in fast-paced environments

• Exceptional interpersonal and communication skills to work and collaborate with worldwide teams (ability to work in PST timezone preferred)

• 3-5 years of experience in Finance, Analytics, and/or Business Operations

• Degree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiative