Retail Director - Food Service - Children's National Medical Center

Job Description

Relocation Benefits Available 

Aramark Healthcare+ is seeking a Retail Director to oversee retail food service operations for Children's National Hospital in Washington D.C.

Retail Director - Food Service will oversee the day-to-day Retail operations. Reporting to General Manager, the director will plan, administer and direct all unit activities related to multiple site retail and catering functions. 

Responsibilities include client financial accountability, and compliance with the standards established by ARAMARK, regulatory agencies, and client.  Collaborates with General Manager regarding department goals, objectives and performance and leads the department in his/her absence. Establishes and maintains effective working relationships with other departments. 

 

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. ​

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COMPENSATION: The hourly rate or salary range for this position ranges from $80,000 to $87,000, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. ​

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If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Job Responsibilities

• Delivers strong operational performance by executing against regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction. 
• Ensures compliance to food safety, sanitation, and overall workplace safety standards. 
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. 
• Identifies ARAMARK service expansion opportunities. 
• Provides overall direction and manages performance for Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding. 
• Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions. 
• Ensures compliance with all contract obligations. 
   

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

• 2-4 years progressive retail management experience preferred 
• Qualified candidates must possess a Bachelor Degree or an Associates Degree  
• Ideal candidates will have experience in managing multiple points of sales and multiple retail sites. 
• This is a fast paced, high volume environment requiring 5-8 years experience with a minimum of $5+M in managed volume. Individuals from casual or business dining or hotel/convention services may do well. 
• Experience to include strong financial acumen as supported by successful P&L management experience within a professional environment.  Must be able to drill down to the details with budget to explain variances and develop plans to resolve issues. 
• Candidates must demonstrate experience with managing salaried individuals and soft skills necessary to drive programs and develop careers. 
• Effective communication (listening, verbal and written) skills with clients, customers of client and support staff. 
• Demonstrated attention to the achievement of high quality standards coupled with a proven track record in identifying defects in the preparation and se