Software Asset Manager

Req ID: 295809 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Asset Manager to join our team in Washington (REMOTE), District of Columbia (US-DC), United States (US).

The Software Asset Manager, is responsible for assisting customers with understanding their license allocations and how they relate to their installed software, referring to best practice, and ensuring that the customer receives timely responses and assistance. Candidate is a detail oriented high energy individual who is a self-starter with at least a moderate level of experience with Software Asset Management (SAM), or a hardware asset manager who is willing to get certified and learn new things. 

 

Job Duties: 

• Monitor processing of software renewals to ensure nothing is late. 
• Support asset management program, processes, and daily operations.
• Support teammates with updating and seeking approval for all Software Asset Management SOPs, Job Aids, etc.
• Support software asset audit and remediation activities, software true-ups, renewals, etc.
• Ensure that new license entitlements are appropriately updated in the asset management system and license metrics are accurately reflected against product use rights and contractual guidelines
• Support processes associated with software whitelists and blacklists, including handling of non-standard software requests, identification, and removal of unauthorized software, etc.
• Perform data analysis in support of license reclamation and reallocation efforts to optimize costs and reduce software overspend
• Process software requests from employees through your organization's approval process.
• Configure license types and license counter calculations (PVUS, CALS, cloud, subscription, perpetual, user, concurrent, etc.)

 

Basic Qualifications:

• Bachelor's degree or equivalent combination of education and work experience
• Minimum 2 years of experience in Asset Management (software, hardware, or cloud)
• Minimum 1 year of experience in Software Asset Management
• Minimum 1 year of experience with any ITSM platform, specifically with managing assets.
• Minimum 1 year of experience with software licensing and entitlements for large software vendors, such as IBM, Oracle, Microsoft, Adobe, etc.
• Secret Security Clearance

 

Preferred Qualifications:

• IT Asset Management certifications such as Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM). 
• Experience with supporting, and responding to software audits.
• experience with ServiceNow ITSM platform, specifically with Asset Management (AMDB) & Configuration Management Databases (AMDB & CMDB).
• ITIL v3 or ITIL 4 Foundation certification. 

 

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $56,520 - $117,750. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other