Principal Salesforce Administrator

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. 

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. 

A Brief Overview
The Principal Salesforce Administrator works on significant and unique issues where analysis of situations or data requires evaluating intangibles. This role exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results. The Principal Salesforce Administrator is responsible for owning and delivering cloud-based solutions using Salesforce.com and must demonstrate progressive leadership in the software development environment's full life cycle.  Growth in the role will require the Principal Salesforce Administrator to assess TriNet's evolving needs, enhance internal and external user experience, and apply skills and insight to propose high-value changes to the processes, policies, and systems.

Locations
Atlanta, GA

What you will do

• Develop custom applications using Salesforce.com and integrating Salesforce.com with other systems
• Lead the planning of application changes, development, and installation of upgrades and new releases. Develop, document, and enforce application standards and procedures.
• Guide users in formulating requirements, advise on alternatives and on the implications of new or revised processing analysis.
• Execute a plan to improve the user experience, promote adoption, and monitor and improve policies and compliance.
• Translate business needs into effective tools within Salesforce.
• Identify and confirm technical design risks and develop mitigating approaches.
• Maintain, enhance, and optimize services productivity tools, including Salesforce.com
• Lead multiple technical projects at one time and deliver solutions that are highly usable, scalable, extensible, and maintainable on the platform. 
• Maximize the value from Salesforce and make decision on in-built vs custom build solutions
• Identify opportunities to simplify business processes and increase effectiveness
• Other projects and responsibilities may be added at the manager's discretion.

Education Qualifications

• Bachelor's Degree or equivalent experience preferred 

Experience Qualifications

• Typically 10+ years Development & administration experience with Salesforce required 

Skills and Abilities

• End to end implementation experience with the Salesforce platform 
• Knowledge of options and how to handle security requirements such as single sign-on 
• Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a solution 
• Experience with Release Management and Deployment concepts and technologies 
• Salesforce.com integration experience, including between different business systems as well as working with integration tools. 
• Experience managing a project or serving as a project team lead on the implementation of an enterprise system. 
• Strong experience using Apex, Lightning Web Components (LWC), SOQL, data modeling, and the broader Salesforce ecosystem
• Experience with Agentforce and strong knowledge of Salesforce AI capabilities. Familiarity in AI, machine learning, and natural language processing required.
• Ability to analyze and solve complex problems, provide documentation, guidance, and instruction to users at all levels.