Accounts Receivable Manager

Virtuozzo is the leading provider of virtualization and cloud infrastructure software that enables service providers, ISVs and enterprises to deliver secure, robust and highly-performant private and public cloud solutions for service providers, enterprises and ISVs. We are looking for a Senior Product Manager for our OpenStack-based solution for private and public clouds. We are looking for a Product Manager with proven business and technical experience in building virtualisation, orchestration, storage or network management products for private or public clouds.

The Accounts Receivable Manager will maintain and improve sustained cash flow through diligent and aggressive monitoring of our customer accounts. The Accounts Receivable Manager is responsible for the overall company approach to invoicing, collection and cash application activities and timely management of all AR aging components. This role will direct initiatives to improve working capital, including account monitoring, aligning AR DSO, and ensuring effective and efficient processing of AR functions. This position will be responsible for managing the Accounts Receivable team while leading various management initiatives and systems implementation projects. This position is highly visible and requires a strong leader with the ability to business partner within the organization, to prioritize, plan, and firmly direct the department while being also able to build a relationship with the key accounts to personally deliver the targeted AR and DSO parameters with the most business critical of them.

Main Areas of Responsibilities:

• Ensure continuous credit limit management is in place in accordance with company and departmental guidelines, including via establishing personal relationship with newly onboarded customers as well as with key existing accounts.
• Regular reviews with the management of key accounts. Agreeing action plans and leading the execution.
• Cash Forecasts, Aged Debtor Reporting, Management of bad debt; weekly, monthly meetings with department head reporting on all.
• Maintain and develop close working relationships with internal departments including Finance, Operations, Legal and Sales team in communicating and resolving issues.
• Other duties include relating with customers to collect accounts after such customers had been referred by staff. Detailed investigation of non-payment circumstances. Including the responsibility of conflict resolution and negotiation with clients in adherence to the department’s guidelines.
• Responsible for managing the activities of the staff invoicing, issuing credit / debit memos, establishing reserves, etc.; including ERP responsibilities for the AR subledger
• Departmental adherence to a close timetable for month and quarter end
• Manage and streamline invoicing and collection process and cash application functions for the company.
• Manage the monthly AR close process including reconciliation of AR sub-ledger to GL and preparation of AR month end schedules, revenue reporting and reconciliation to GL and metrics used for internal reporting.
• Daily review of collection reports to ascertain status of collections and balances outstanding and reduce collection cycle times (DSO).
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad-debt status to account.
• Manage information requests during year-end audits and respond to requests for information during audits.
• Work closely with Sales leaders to ensure collection guidelines are adhered to and issues quickly resolved.
• Document trends and initiate corrective action to ensure maximum cash reimbursement, prompt payment for services rendered and uninterrupted cash flow.
• Conduct statistical and analytical studies of billing volume, dollars billed, payments received, bills outstanding, cash and revenue fluctuations, and preparing regular and special reports for review in planning and evaluating department objectives.
• Monitor and evaluate staff performance to ensure duties are properly performed and employees are working towards common business goals. This will include preparation of the regular performance evaluations.
• Assist staff in researching and handling more complicated transactions and problems.
• Keep abreast of current trends and practices in field of expertise.
• Approves, establishes and maintains credit limits on all new and current customer accounts.
• Review quotes to ensure proper system setup to enable appropriate revenue treatment in accordance with ASC 606.
• Research technical accounting issues for complex transactions or arrangements in accordance with ASC 606 and draft memos on key findings.
• Special projects and tasks as directed.

Requirements