Medical Assistant, Physicians Practice, Daytona- Full Time

For 50 years, Brooks Rehabilitation, headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation’s largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region’s largest home healthcare agencies, 40 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life.

Under general supervision, the Physician Practice Manager the Medial Assistant is responsible for the organizing and overseeing of the office functions in the Physician Practice office of Brooks. Certified Medical Assistant. Minimum of five years full-time medical office experience and the ability to plan and oversee multiple tasks required. Must be a team player with demonstrated ability to follow through on tasks and assignments. Must have thorough knowledge of medical terminology and experience with insurance verification, comprehensive scheduling, medical records, invoices, reports, vitals, medication administration, and other medical office-related work requirements.

 Responsibilities:

• Accepts referrals from physicians, case managers, attorneys, patients and other sources, completing referrals with all information.
• Obtains verification of patients’ insurance benefits for initial and subsequent treatment; completes and distributes necessary verification forms.
• Provides support to Physicians, as needed.
• Maintains all office equipment or arranges for such care.
• Performs pre-registration and registration of patients upon completion of verification.
• Acts as a liaison between staff and referral sources.
• Contacts physicians’ offices concerning requested services.
• Prepares the chart on each patient by obtaining all necessary forms, information and prescriptions and keeping them up-to-date.
• Perform other duties as assigned or needed.
• Maintains confidentiality of patient information.
• Adheres to policies and procedures specific to patient rights.
• Maintains a clean and safe environment; identifies and reports hazards.
• Meets all requirements for mandatory in-services.
• Proficient in basic computer operations and all office automation equipment (telephones, voice-mail, desktop computing, electronic mail, facsimile procedures, automated scheduling).
• Adheres to policies regarding attendance, conduct, grooming and dress code.
• Exhibit sound organizational skills and personal initiative.
• Exhibit professional demeanor and communication skills.
• Knowledge of medical terminology and insurance verification.
• Proficient with medical authorization for services.
• Exhibit the ability to communicate with a wide variety of individuals (patients, families, physicians, attorneys, external funding agencies, allied health workers, and co-workers).
• Promotes a positive image of Brooks Health System to outside agencies and the public.
• Participate in performance improvement activities as needed.
• Exhibits excellent service to patients, visitors, physicians, and co-workers.
• Shows courtesy, compassion and respect.
• Exhibits values of the organization.
• Documents observations and care given according to hospital and office policies and procedures.
• Observes, records and reports subjective and objective patient symptoms.
• Takes vital signs, temperature, pulse, respirations and blood pressure.
• Applies dressings (sterile and unsterile) as requested.
• Attends in services to further personal and job-related development.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of responsibilities, duties, and skills required to personnel so classified.

Qualifications: 

• Certific