Associate Operations Manager

CSI Aerospace, Inc., a subsidiary of HEICO Corporation specializing in the repair of air data probes and aircraft accessories is seeking an Associate Operations Manager.

 

In this role, the Associate Operations Manager will plan and establish operational objectives for their team; lead, direct and review the work of direct reports to maintain workflow and productivity; and ensure weekly, monthly and/or annual objectives are achieved. Strong communication skills are required in order to work with parties inside and outside of the department to explain and interpret policies and procedures, and to make improvements to processes. This position requires practical knowledge in leading/managing projects, processes, and employees and it requires a strong knowledge in manufacturing principles

 

Essential Duties and Responsibilities include: 

• Manage operational essential site goals. This includes activities such as: Safety adherence, Key performance indicators - OTD/Labor overages/COPQ initiatives, scheduling, task delegation, timesheet approvals, and Annual reviews, Career development, and Manpower analysis and staffing.
• Support manufacturing efficiency targets and on-time delivery goals through personnel accountability, training, planning and improvement efforts.
• Coordinate and collaborate with all aspects of the business including Quality, Engineering, Sales, Purchasing, Accounting and Human Resources
• Ensure that adequate resources (people, equipment and facilities) are available to handle both the current and future workload.
• Responsible for enforcing company policies of conduct and safety while initiating disciplinary action when necessary.
• Coordinate cross functionally with site departments to bridge communication between upper management and their team, relay important information, communicating policy or procedural changes.
• Responsible for effectively communicating executive management, needs, concerns and solutions for production issues.
• Responsible for the overall talent management of the production department including interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
• Support manufacturing efficiency targets and on-time delivery goals through personnel accountability, training, planning and improvement efforts.
• Support & Drive Safety: Identify, report, and eliminate unsafe acts and unsafe conditions. Work with your teams to implement safety improvements and drive a culture that promotes a safe environment.

Qualifications

Education:

• Bachelor’s Degree in Business or Engineering preferred.  Minimum of 5 years in a production management role.  In lieu of a degree, minimum of 8 years of prior related experience.

 

Knowledge, Skills or Abilities:

• Experience in manufacturing; preferably experience in Shop Operations.  Operations Planning, Quality Assurance, Continuous Improvement are also desirable.
• Knowledge of raw materials, production equipment and processes, quality control, and other techniques for maximizing the effective procurement and production of product.
• Experience with creating and presenting performance metrics.
• Drive process improvement projects to achieve greater efficiency, effectiveness, and reliability with a focus on reduced costs and improved quality.
• Excellent people skills to include collaborating in a multi-disciplinary, diverse, and dynamic team environment
• Prior experience in using computer-based project management tools associated with resource planning (MRP), scheduling and cost monitoring is desirable.
• Computer Skills: MS Office Suite: Outlook, Word, Strong Excel Skills preferred.
• Organizational Skills: Ability to prioritize; flexibility in handling multiple tasks, strict attention to detail; ability to set clear goals, manage issues, and escalate when necessary to achieve results, under tight deadlines.
• Customer Service: Highly responsive, attentive to detail, and comfortable in a “hands-on” environment. Ability and experience interacting at all levels of the organization and functions.
• Preferred experience/certification in lean practices; 6S, Kaizen, 8 wastes, etc.
• Must be comfortable working in a dynamic, high-pressure environmen