Principal Field Service Specialist - Active TS/SCI Clearance (Onsite)

Date Posted:

2025-04-07

Country:

United States of America

Location:

KS403: Wichita Mid-Continent Airport 2196 Airport Road , Wichita, KS, 67209 USA

Position Role Type:

Onsite

Raytheon Company Managed by Collins Aerospace

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. 

Collins Aerospace, an RTX business, is seeking an onsite Principal Field Service Specialist to provide support to the DSFS contract. This specialist will provide sensor resource mid-level technical support and will be responsible for the initialization and operation of USAF Distributed Common Ground System (DCGS) ground and airborne sensor systems at McConnell AFB, Kansas. This position will interface daily with users, mission planners, co-contractors, and other ground system maintainers to troubleshoot and correct problems, analyze performance, and make recommendations on improvements. 

What You Will Do​

• Manage multiple airborne SIGINT sensor missions and processes simultaneously at a Core site.
• Operate and interface with multiple aircraft, sensors, sites, networks, systems, and O&M personnel.
• Provide updates to Maintenance Technician processes.
• Provide sensor troubleshooting and airborne fault resolution; identify, resolve, and communicate issues with Low Band Systems, infrastructure, enterprise services, other SIGINT systems; support and recommend updates to SIGINT systems, SW, and networks.
• Create, update, and respond to Incident tickets.
• Manage data encryption changes and implementation.
• Monitor the SIGINT system and networks health/status (Sensor, platform, network paths to include crypto, DCGS SIGINT systems, and SIGINT related enterprise services).
• Provide comprehensive analysis, diagnostics and fault isolation for the SIGINT systems and networks associated with ground components.
• Provide comprehensive analysis, diagnostics and fault isolation for the SIGINT systems associated with End-to-End network paths/DSFS systems.
• Provide SIGINT and network sustainment support during system upgrades
• Monitor the network’s connections between the SIGINT sensors and ground equipment.
• Coordinate efforts for sensor/system and network restoral.
• Provide SIGINT process and network improvements/recommendations
• Create Serena Mission Debriefs; provide systems status (includes sensor) to operations and maintenance personnel, complete SIGINT portion of end-to-end mission debrief and close debrief if appropriate.
• Perform pre-mission, mission execution and post-mission responsibilities in support of the SR systems.

Qualifications You Must Have 

• Minimum one (1) year of COMINT experience
• Experience with computer operations and networks
• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
• DoD 8570.1 (IAT Level II or IAM Level I) certification.
• Active and transferable U.S. government issued Top Secret/SCI security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Working knowledge of SEAM interface; COTS components, operational concepts; CICS SW component capabilities, failure indications, troubleshooting techniques, and recovery methodologies.
• Experience with military SIGINT domains to include U-2, Global Hawk, MQ-1 and MQ-9 sensors and processing, exploitation, and dissemination (PED) architectures
• UNIX (Solaris or Linux) and Microsoft Windows system administration
• Administration of COTS or GOTS software solutions used by DCGS operators and analysts (CICS, RIM, CETS, etc)
• Experience administering VMware (containers, storage and resources) and cloud infrastructure (AWS, Azure, OpenStack, etc.), SW development methods (shell scripts, JavaScript, Python, PHP, C/C++, C#, Java, XML, HTML, etc.), Oracle database system administration, x86-based server HW, and cyber security tools and methods.

What We Offer​

• Medical, dental, and vision insurance.  ​
• Three weeks of vacation for newly hired employees.  ​
• Generous 401(k) plan that includes employer matching funds and separate employer retire