Director, Strategic Communications & Insights

The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

The Team

The Communications Division, led by the Chief Communications Officer (CCO), oversees the foundation’s global communications strategy. The division unites internal and external communications to advance the foundation’s mission and amplify its impact around the world.

The Strategic Communications & Insights team drives strategic alignment across the Communications division by integrating insights, measurement, and learning with leadership in reputation risk, issues management and rapid response. The team provides data-driven decision support, leads on enterprise-wide issues and crisis communications, supporting regional communications teams to advance the responsible use of emerging technologies, including AI, to strengthen preparedness, and impact.

Application Deadline: We will begin reviewing applications as soon as possible and encourage early submissions. The deadline to apply is Friday, December 5.
 

Your Role

We are building a leadership team to accelerate the next phase of our strategy. As a senior communications leader, you will play a critical role in shaping how the foundation engages audiences, strengthens its reputation, and delivers on its mission. The Director, Strategic Communications & Insights will ensure the foundation stays ahead of the curve anticipating reputational risks, identifying societal trends, and leveraging data and technology to inform global communications strategy. You will serve as a strategic advisor to the CCO, your peers within the Communications Division, and senior partners across Global Policy & Advocacy (GPA) and other divisions, translating complex insights into clear, actionable strategies that shape how the foundation communicates and engages with the world.

You will lead a global team of researchers and analysts, responsible for generating and applying insights that enhance the foundation’s communications effectiveness; as well as reputation risk and media relations specialists, who strengthen public trust in the foundation, and inform rapid, evidence-based responses to emerging issues.

As part of your leadership, you will champion the responsible integration of emerging technologies, including artificial intelligence (AI), into the foundation’s insights, analytics, and measurement systems expanding our capacity to anticipate change, understand public sentiment, and continuously improve impact. You will be a key member of the Communications leadership team, helping to shape the overall Division’s strategy, culture, and priorities.

What You’ll Do

• Lead Strategic Foresight and Insights: Direct a global team of researchers, analysts, and data scientists to deliver actionable insights that inform communications strategy, messaging, and market engagement.

• Guide Reputation and Risk Leadership: Lead the foundation’s enterprise-wide reputation and response function, overseeing corporate and programmatic issues management, and ensuring timely, coordinated responses to emerging risks.

• Advance Reputation Stewardship: Anticipate potential risks to the foundation’s reputation and guide mitigation strategies grounded in evidence and transparency.

• Integrate Emerging Technologies: Oversee the responsible integration of AI and advanced analytics into communications planning, monitoring, and measurement enhancing predictive capabilities and operational efficiency.

• Build Evidence-Based Strategy: Oversee the design and delivery of integrated research programs covering sentiment and risk analysis, audience insights, message testing, and scenario modeling.

• Shape Measurement and Learning Systems: Develop a unified measurement and reporting framework that translates data into actionable insights, supporting continuous learning and improvement across the foundation.

• Support Regional Comms Teams: Collaborate with r