SAP Customer Service Manager

<p><span><span><span><span><span><span><span>We are Körber – an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, and Technologies, we offer products, solutions and services that inspire. We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added value for our customers. In doing so, we are increasingly building on ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group</span></span></span></span></span></span></span></p> <p><b>Your role in our team: </b></p> <p><span><span><span><span>In your role as SAP Customer Service Manager, you will play a pivotal role in enabling the Customer Service department’s performance, being responsible for managing Contracts, Service orders and Material needs for services execution in SAP. <span> </span></span></span></span></span></p> <p> </p> <p><b>Main <span><span>Responsibilities:</span></span></b><br/> Creation / renewal / closing of contracts <br/> Management of price agreements &amp; billing plan<br/> Closing of service orders<br/> Invoicing control<br/> Support of month-end activies;<br/> Correction of rules / contracts / service &amp; sales orders; <br/> Support in justification of client invoices;<br/> Support in data finding for managing current accounts; <br/> Confirmation of service orders for cost inputation <br/> Analysis of errors for invocing emission.</p> <p> </p> <p><b>Your Profile: </b><br/> Degree in Engineering or related field <br/> 2yrs experience w/ SAP S/4 SD module<br/> Analytical background;<br/> Curiosity and appetite for detail and rigor;<br/> Sharp eye and critical sense for detecting, analyzing and correcting errors / inconsistencies;<br/> Organization skills and inclination for continuous improvement;<br/> Client mindset and business results orientation;<br/> Taste for getting requests and supporting colleagues and other departments;</p> <p> </p> <p><b>Your working environment at Körber </b></p> <p>At the heart of every solution, every success, is a team of dedicated professionals willing to help each other while bringing creativity and energy to every project. Körber Supply Chain is the embodiment of this.<br/> Home to hundreds of the best minds in the industry, spanning technology for warehousing, logistics, transportation, and more, you’ll work with some of the biggest brands in the world and empower smaller players to disrupt the market—maybe even change the world. Turn your passion into a fulfilling career with Körber Supply Chain!</p> <p><br/> <b>  Your benefits</b><br/> •    Daily fresh fruit, bread and yogurt<br/> •    Employee Assistance Program<br/> •    Mobile work<br/> •    Flexible time schedule<br/> •    Personal Hazards Insurance<br/> •    Active protocols with external partners<br/>  <br/> Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you!</p> <p> </p> <p><span><span><span><span><span><span>For questions please contact us via jobs@koerber.com. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone. Please apply exclusively via the “Apply now” button.</span></span></span></span></span></span></p> <p><span><span><span><span><span><span>We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status</span></span></span></span></span></span></p>