Customer Experience Data Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience Data Analyst based in the United States.

The Customer Experience Data Analyst plays a key role in transforming customer operations through data-driven insights, analytics, and process optimization.
This position supports customer onboarding, issue resolution, and service improvement initiatives within a highly regulated healthcare environment.
The role combines analytical expertise, operational excellence, and customer-focused thinking to enhance efficiency and scalability.
You will leverage modern data tools, AI-enabled solutions, and reporting capabilities to identify trends, improve workflows, and support better decisions.
Working closely with cross-functional teams, you will help strengthen documentation, quality standards, and customer experiences.
This is an opportunity to contribute to a mission-driven organization focused on innovation, healthcare access, and meaningful impact.