Patient Coordinator at Hi5 Orthodontics

Description

Hi5 Orthodontics we are seeking a Super Star with an affinity for making people Smile! We are in the happiness business and are looking for a new hire that would embody our office values of Happiness, Investment, Integrity, Service, and Balance.

Hi5 Orthodontics is a fun, friendly, modern and fast-paced orthodontic office offering braces and Invisalign to Youth and adults in the Spokane area. We have two locations in Spokane (north Spokane and the South Hill).

Duties/Responsibilities:

• Deliver a distinctive patient experience with every patient both in person and over the phone
• Answer calls, and schedule new and existing patients for dental treatment
• Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
• Maintain a clean and welcoming patient waiting area
• Collect patient payments and post them to their patient ledger
• Update necessary documents into patient chart
• Outbound calls to patients for confirming upcoming appointments
• Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our officE

Requirements

• At least 1 year of experience in a dental front office setting
• Customer Service experience
• Passion for delivering the best experience
• Ability to collaborate and be team-oriented