System Manager of Epic Applications- Inpatient & Ancillary (Remote position)

Please note, this position is a Clinical Application Manager role.

This position is primarily remote but requires 5-10% travel to our on-site location in Bozeman, MT for meetings, events, or other business needs.

Remote Work Approved States:
Arizona
Florida
Georgia
Idaho
Iowa
South Dakota
Texas
South Carolina
Wisconsin
North Carolina

*If your state is not listed, you must relocate to Montana or one of the approved states above to be eligible for this position.

Position Summary: 

The System Manager of Epic Applications is responsible for managing the Epic Certified Application Analysts. These staff are responsible for working with clinical subject matter experts (SMEs) to design, build, validate, test, optimize, and support the Epic system based on best practice methods.  This role is responsible for independently formulating and implementing solutions to respond to and resolve customer requests, issues, and problems, while meeting the changing demands and priorities of the health system and the third-party environments. This role will coordinate issues within their teams and escalate as appropriate. The System Manager Epic Applications is expected to be involved in not only the install planning, but also the long-term support of Epic and will need to be able to effectively delegate projects and tasks to the team. Additionally this role will manage the team resources to ensure analysis of workflows is in-depth, data collection is thorough, report details are adequate, and other technical requirements required are achieved so the users’ needs are met. The System Manager Epic Applications will create and follow system standards related to workflow analysis, system specifications generation, proof of concept validation and sign off, system configuration, application and integrated testing, change control, training, and implementations.

Minimum Qualifications:

Required

• Bachelor Degree in computer science, information systems, business administration, or healthcare administration; equivalent combination of education and experience may be considered.
• Current Epic Certification(s)
• Three (3) years of experience in Epic implementations or experience with implementing and supporting large integrated systems in a healthcare organization
• Five (5) years of supervisory experience
• Seven (7) years of progressive, relevant experience (healthcare or IT)

Preferred

• Current certification (e.g. HL7, Project Management, or ITIL)

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

• Assists Leadership with broad operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and healthcare system requirements.
• Ensures a collaborative departmental approach to long-range strategic operational planning, care and service design and development of organizational policies, which reflect the mission of the organization.
• Coordinates and oversees the organization-wide departmental services. Continuously assesses, measures and improves departmental performance.
• Demonstrates responsible management of all departmental resources.
• Demonstrates clinical/technical and managerial competency. Ensures staff professional needs are met.
• Leads, teaches, inspires, helps and consistently demonstrates healthcare system behavioral standards.
• Facilitates collaboration between IT staff and key stakeholders to clarify project objectives, scope, benefits, and deliverables and to determine timeframe, resource requirements, and allotment of available resources to complete various phases of the project.
• Regularly communicate with key stakeholders to provide updates on the status of key strategic and operational projects.

• Provides leadership for and is accountable for the successful completion and results of major projects.  Develops and manages detailed project plan to ensure that it is completed in scope, on time and within budget and meets business requirements; as well as develops, manages and tracks budgets to project completion

• Provides comprehensive reports on team initiatives and project progress.

Knowledge, Skills, and Abilities

• Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance
• Demonstrates sound judgment, patience, and maintains a professional demeanor at all times
• Exercises tact, discretion, sensitivity, and maintains confidentiality
• Performs essential job functions successfully in