Desktop Engineer- Lead Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

We’re looking for a technically advanced Desktop Engineer- Lead Consultant with a strong foundation in DevOps practices, scripting, and endpoint automation. This role is ideal for someone who thrives in a fast-paced environment and is passionate about building scalable, automated solutions using tools like Jenkins, GitHub, PowerShell, Bash, and APIs.

Location: Hybrid preferred – candidates within commuting distance of Wheeling, IL are encouraged to apply (on-site ~1 day/week for lab testing and validation) but fully remote candidates will be considered.

Key Responsibilities:

• Build and maintain CI/CD pipelines using Jenkins, GitHub, and Artifactory to support secure desktop automation and software delivery.

• Develop advanced scripts in PowerShell and Bash to automate complex workflows, including custom XML-based UI tools.

• Integrate APIs (Microsoft Graph, Nexthink, Jamf, etc.), databases, and reports to enhance endpoint management and streamline ITSM processes by reducing wait times, handoffs, and manual intervention.

• Administer and optimize Nexthink, Intune, and Windows 365 environments, including remote actions, investigations (NQL), and proactive remediation.

• Troubleshoot complex desktop issues, including network/firewall, audio, and large-scale outages, with hands-on lab testing as needed.

• Collaborate cross-functionally to improve system performance, user experience, and automation coverage.

 
Required Qualifications:

• Proven experience in a Desktop Engineering, DevOps, or Automation-focused role

• Proficiency with an integrated CI/CD-driven process automation workflow

• Deep experience with PowerShell, Bash, and API-driven automation for endpoint management and diagnostics

• Excellent problem-solving, communication, and collaboration skills.

• Ability to work independently and manage multiple tasks effectively

 
Preferred Qualifications:

• Expertise in Jenkins pipeline-as-code, GitHub branching strategies, and JFrog Artifactory artifact lifecycle management.

• Familiarity with Agile methodologies and modern DevOps practices.

• Experience with Nexthink, Microsoft Intune, Windows 365, and Microsoft Power Platform

• Extensive custom PowerShell and bash scripting experience, including writing XML based user interfaces

• Proximity to Wheeling, IL for occasional on-site lab work.

Experience

• 5 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

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Skills

Defect Resolution, DevOps, ERP Applications, Functional Designs, GitHub, Integration Testing, Issue Management, Linux Bash Shell, Microsoft PowerShell, Scripting

Compensation

Compensation offered for this role is $92,560.00 - 166,465.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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